Service Advisor Jobs

Wendle Motors in Spokane, WA is seeking a Service Advisor to join our Service Team. Our ideal candidate is someone who can develop rapport with our guests, provide knowledgeable guidance and who can be a key player in the dealership by fostering positive customer relationships. The Service Advisor acts as a liaison between customers and all those involved internally at the dealership in the service appointment process. The Service Advisor will promote service sales by communicating information to our customers on maintenance and repair needs that are identified during the service appointment. If this sounds like the opportunity that you've been looking for, apply to be our Service Advisor today! ABOUT WENDLE MOTORS Since 1943, Wendle Motors has been a family-owned and operated business. We sell new Ford and Nissan vehicles as well as used vehicles, plus we service all makes and models. Wendle Motors is committed to serving the automotive needs of the Inland Northwest by creating an atmosphere of trust, respect, and ethical values for our employees, guests, and community. Our success and ability to provide exceptional service for over 75 years is due to our most valuable resource -- our employees! We are grateful for our hardworking team. We work hard and we play hard, but most importantly we do it together. Whether it's selling cars or supporting our local communities through donations and volunteering , we are always a team. This is why we offer competitive compensation and excellent benefits ! SCHEDULE & PAY Monday - Friday, hours vary $70,000 - $105,000 annual earning potential! RESPONSIBILITIES Meet and greet service customers Taking service calls from customers to schedule appointments. Advise customers of estimated service and repair costs and review details of service/repair invoice with customers to gain their understanding of all services provided. Determine progress of repair/service orders and inform customers accordingly. Review results of customer satisfaction surveys with Service Managers. Address customer's questions/needs promptly and professionally. Identify service needs of vehicles based upon historical service data. Ensure comprehensive re-delivery check of vehicles, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule. QUALIFICATIONS Outstanding communication skills Professional appearance and work ethic Great attitude with a high-energy personality Superior customer service skills Must be at least 18 years of age Valid driver's license and clean driving record EDUCATION/EXPERIENCE A high school diploma or equivalent Basic understanding of vehicle systems and computer keyboard operations WHAT WE OFFER An aggressive pay plan with unlimited earning potential as well as industry leading benefits that include: Medical, dental and vision Personal wellness program with an insurance premium discount 401K plan Paid time off Company paid employee life insurance Voluntary life insurance for employee, spouse, and children Voluntary short-term and long-term disability Plus discounts on service and parts and more! Wendle Motors is an equal opportunity employer with a drug-free workplace. A pre-employment motor vehicle report and criminal background check will be conducted on the chosen candidate prior to employment. Must be 18 years old. Job Posted by ApplicantPro