Server Jobs

The Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous, and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines.
The ideal candidate has a passion for hospitality and providing exceptional guest service.

• Must be able work in a fast-paced environment.
• Majority of work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

• Ability to stand during entire shift.
• Frequent bending, kneeling, and reaching.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.
• Must be flexible to work variable days of the week to include weekends and holidays.

• Two years of experience as a server in full-service restaurant preferred - preferably in a fine dining establishment.
• High school diploma or General Education Degree (GED) preferred.

• Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
• Complete all closing duties and reports as assigned.
• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Serve food and beverage orders after checking for correct temperature, appearance, and portions. Refill when necessary.

• Food handlers and TIPS certificates required.
• Must be able to stand and exert fast-paced mobility for entire shift.
• Attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
• Ability to work with minimal supervision and maintain a high level of performance.
• Ability to work cohesively with co-workers as part of a team.
• Must read, write, and speak the English language fluently.
• Able to work quickly without compromising quality.
• Experience with computerized cash registers preferred.
• Previous front facing guest service experience required.
• Excellent organizational skills and attention to detail.

• Paid Parental Leave
• Company Paid Short Term and Long Term Disability Insurance
• Medical, Dental and Vision Insurance
• Paid Vacation and Sick Days
• 401(k) Retirement Plan with Company Match
• Various Employee Perks and Discounts
• Educational Assistance
• Company Paid Life Insurance
• Sonesta Hotel Discounts
• Health Savings Account with Company Match