Winter 2023/2024: On Mountain Crewmember

Job Title: On Mountain Crewmember

Job Status: Seasonal

Job Summary:

On Mountain F&B Crewmembers are responsible for all day to day business objectives of the operation and adhere to culinary guidelines. This includes continual rotation of job duties that include but are not limited to: food preparation, food handling, light bartending, grill duties, bussing, cashiering, barista, food runner, merchandising, snow removal, stocking, monitoring par levels of inventory, trash removal, dishwashing, cleaning, guest service, etc. The on-mountain crewmember position requires working outside in cold conditions for long portions of time.

This position works on the mountain and skiing or riding is required to get to and from work on a daily basis. You must be able to ski/ride at an intermediate level and own your own equipment, including a helmet.

Essential Duties and Responsibilities:

• Assists with overall restroom cleanliness and duties when needed
• Great guest service; continually striving to exceed guest's expectations
• Ability to interact and work well with others
• Ensuring Standard Operating Procedures will be followed at all times
• Must have the ability to take ownership of the position
• Willingness to get involved in all daily duties and tasks
• Ability to complete tasks in a timely manner
• Adhering to all sanitation codes and policies while at the workplace
• Always reporting to work in a punctual fashion
• Must always be polite and respectful of our guests and employees

Guest Service Duties:

• Be sure restaurant is ready to open at designated times
• Make the guest feel welcome: Engage in small talk, Smile always
• Be sure our guests have what they need
• Working throughout the day to ensure operation is clean and inviting
• Support members through teamwork and mutual respect
• Answer inquiries from guests
• Use suggestive selling techniques to further sales and enhance guest enjoyment.
• Be sure restaurant is sufficiently stocked with all supplies
• Assist in general cleaning of the building
• Proper sequence of service (specific to individual restaurant).
• Clean-up as needed
• Maintain work area, keep it clean and organized
• Proper cash handling and cash reconciliation
• Greeting and serving guests in a prompt and courteous manner.

Other Duties as Assigned:

• Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff.
• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Personal Attributes:

• Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
• Is able to handle and manage confidential information
• Sets the example for others and is above reproach
• Follows established policies and procedures
• Is supportive of Core Values
• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Is flexible with hours and days of work
• Professional appearance. Adheres to all grooming guidelines
• Prioritizes and re-prioritizes personal time and work, to have good balance in life
• Can handle fast paced, potentially high-pressure environment
• Is able to work any hours of the day, any days of the week
• Is honest and has the highest integrity