Winter 2023/2024: Host-Busser Jobs

Job Title: Host/Busser

Job Status: Seasonal

Compensation and Benefits:

• Compensation: Proposed hiring rate of $17.50 to $19.10+, actual pay will be adjusted based on experience.
• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

Coordinate the efficient flow of business through the dining room and surrounding areas; be conscious of flow for servers and kitchen alike. Assists in coordinating efficient clearing and re-setting of the dining areas. Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently. Ability to be on one's feet for excessive time periods of up to 6 hours

Essential Duties and Responsibilities:

• Check printer paper on all POS systems
• Re-fill water and drinks as needed
• Smile always
• Music system and TVs on, appropriate station and volume
• Go through reservations, make sure servers are seated fairly and also timed correctly
• Be sure doors are unlocked and windows are clean
• Support members through teamwork and mutual respect
• Turn on the lights
• Answer inquiries from guests
• Clear all plates, silverware and glassware in a friendly manor immediately
• Host shall be available to our guests and employees at all times
• Sanitizer bucket with clean rag stored in the liquid
• Review the shift with MOD
• Seat in a manner that best benefits kitchen: spread out seating so that it is even throughout the meal period
• Answer all incoming phone calls in a timely, professional and courteous manner
• Check credit card paper and ribbon, be sure to have a back-up
• Proper food and beverage service (specific to style of restaurant).
• Check with Manger for any special events
• Be sure to receive mountain information, keep available for our guests
• Clean-up as needed
• Maintain work area, keep it clean and organized
• Seat guests in a friendly manner as soon as possible, deliver menus
• Clean menus
• Proper sequence of service (specific to individual restaurant).
• Make the guest feel welcome
• Sufficient wrapped silverware for the day's business
• Attend daily staff meeting
• Prepare wait list, have it ready to go
• Clock in for your shift once appearance requirements are met and in uniform
• Prepare seating chart and assign server sections
• Be sure restaurant is ready to open before seating guests
• Engage in small talk
• Listen to all messages, return all phone calls both from phone answering machine
• Host position is empowered to serve it up, fix it up with a monetary limit to be decided upon by the manager of the unit
• Balance seat counts for servers
• Be sure our guests have what they need (menu, water)
• Be sure host stand is well equipped and clean
  • Clean menus
  • Sufficient wrapped silverware for the day's business
  • Sanitizer bucket with clean rag stored in the liquid
  • Prepare wait list, have it ready to go
  • Check printer paper on all POS systems
  • Check credit card paper and ribbon, be sure to have a back-up
• Act as a liaison between server, front door and management
• Buss tables and re-set as needed
• Let guests know in a positive way when they may be seated if they do not have a reservation

Other Duties as Assigned:

• Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff.
• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Personal Attributes:

• Is able to work any hours of the day, any days of the week
• Prioritizes and re-prioritizes personal time and work, to have good balance in life
• Professional appearance. Adheres to all grooming guidelines
• Sets the example for others and is above reproach
• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Can handle fast paced, potentially high-pressure environment
• Is honest and has the highest integrity
• Professional conduct: Maintain "face of the restaurant" image and present yourself professionally and courteously to all guests
• Is supportive of Core Values
• Is flexible with hours and days of work
• Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
• Is able to handle and manage confidential information
• Follows established policies and procedures

Basic Requirements:

• Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently.
• Must own non-slip shoes
• Ability to be on one's feet for excessive time periods of up to 6 hours

Preferred Experience and Special Skills:

• Ability to prioritize, organize and manage multiple projects and tasks simultaneously
• Excellent people skills
• Ability to work within a team atmosphere
• Ability to show self-initiative
• Excellent decision making ability

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.

Can you see yourself here- Apply now!