Server - Franchise Jobs

This job posting is for employment at an independently owned and operated franchisee of Denny’s.

Server

Come join our Denny’s Team! As a Server with Denny’s there is no tip share, the opportunity to earn is all up to you. Taking care of our Guests is priority and we are looking for great Servers!

A Denny’s Server has a “Guests First" attitude, responding to guests and coworkers in a timely, courteous, and respectful way.

As a Server at Denny’s, you are the guest’s connection to their meal. You make our guests’ meals and their time here as perfect as possible - so they can sit back and enjoy a moment to relax without any worries at all.

Whether you are looking for a Career or just some extra cash, we are open to that!

Flexible Schedule

Meal Discount

Employee Benefits

On the job training

Career advancement

Position Requirement

Must have reliable transportation

Denny’s is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Server

Accountability

Reporting to the General Manager and Restaurant Manager, the Server greets, seats, and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment, and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner. Exhibits Denny’s Guiding Principles when interacting with others.

Key Business Areas

Successful Results In Denny’s Key Business Areas Are Supported By The Following Behaviors Or Actions

A “Key Business Area” is an area of performance in which the Server must be successful to meet their accountabilities.

• Accurately enters orders on point of sale system
• Pre-busses tables in a timely manner; clears, cleans, and presets tables promptly upon guests departure
• Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
• Greets guests immediately upon arrival and acknowledges them at departure
• Willingly assists others without being asked
• Assists with guests seating utilizing proper arrival order and rotation procedures; assists with any special needs
• Delivers food and beverage orders timely and in accordance with standards
• Consistently exhibits Denny’s Vision, Mission, and Guiding Principles
• Prepares beverage orders as well as some appetizers, salads, and desserts
• Maintains cleanliness and organization of dining room and service area
• Suggestively sells and achieves guest check average targets
• Completes all required side-work, including deep cleaning assignments
• Possesses strong product and menu knowledge
• Attends to guest during the entire dining experience in a prompt and courteous manner
• Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
• Demonstrates a sense of urgency when serving guests; meets service cycle timing standards
• Adheres to Denny’s Brand Standards and internal policies and procedures
• Demonstrates knowledge of station and floor breakdowns
• Checks prepared orders for completeness and presentation
• Uses proper telephone etiquette; assists with “to go” orders
• Provides prompt and courteous service and is cordial to all team members and guests

Essential Functions

• Ability to raise a tray weighing up to 25 lbs to shoulder height
• Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
• Must be able to serve all Denny’s menu products
• Must be able to operate point of sale system
• Ability to lift and carry supplies and equipment up to 30 lbs
• Must be able to work around potentially hazardous chemicals
• Able to bend, stoop, reach, wipe, lift, and grab
• Must be able to observe and differentiate between monetary denominations
• Must have sufficient mobility to move and operate in work area
• Must be able to hear well in a loud environment to respond to employee and guest needs
• Must be able to stand and walk throughout a 4 to 8 hour shift

Position Qualifications

• Meets Denny’s uniform and grooming standards and maintains them throughout the shift
• Must be able to work in a team environment
• Minimum age requirement of 21 in restaurants that free pour alcoholic beverages
• Places a value on diversity and shows respect for others
• Must be able to communicate effectively in English both orally and in writing
• Possesses basic math skills (add, subtract, multiply, and divide)
• Must be able to pass all required tests and training requirements for the position
• Must be dependable and able to learn basic tasks and follow instructions
• Must be able to work a flexible schedule, including holidays, nights, and weekends
• Possesses excellent guest service skills

Denny’s Guiding Principles

• Guests First

They’re more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.

• Embrace Openness

Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.

• Proud of Our Heritage

We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.

• Hungry to Win

At Denny’s, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.

• The Power of We

Our Denny’s family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.

Additional Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny’s, Inc. This means the independent franchisee, and not Denny’s, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny’s, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not Denny’s, Inc., will be your employer.

This job posting contains some general information about what it is like to work in a Denny’s restaurant, but is not a complete job description. People who work in a Denny’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.