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Company | Denny's |
Address | Johnstown, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants |
Expires | 2023-07-31 |
Posted at | 10 months ago |
This job posting is for employment at an independently owned and operated franchisee of Denny’s.
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Maintains guest waiting list and adheres to proper seating order procedures
- Demonstrates a sense of urgency and meets service cycle timing standards
- Maintains foyer area of restaurant to be clean, organized, and inviting to guests
- Lifts and carries supplies and equipment up to 30 lbs.
- Assists service personnel in providing beverage orders and refills, and clearing and setting tables
- Uses proper telephone etiquette
- Attends to any other guest needs during the entire dining experience as warranted
- Maintains proper supply of clean menus
- Completes all required side-work, including deep cleaning assignments
- Possesses strong product and menu knowledge
- Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- Willingly assists other team members without being asked
- Determines and provides for any special needs of guests
- Seats guests at clean, dry tables utilizing proper seating rotation
- Provides courteous service and is cordial to all team members and guests
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Describes promotions and suggestively sells while seating guests; takes initial beverage order
- Consistently exhibits Denny’s Vision, Mission, and Guiding Principles
- Adheres to Denny’s Brand Standards and internal policies and procedures
- Demonstrates knowledge of station and floor breakdowns
- Enters and delivers “To Go” orders correctly
- Must be able hear well in a loud environment to respond to employee and guest needs
- Must be able to operate point of sale system
- Must have sufficient mobility to move and operate in work area
- Must be able to work around potentially hazardous chemicals
- Must be able to bend, stoop, reach, wipe, lift, and grasp
- Must possess basic math skills (add, subtract, multiply, and divide)
- Must have ability to raise a tray weighing up to 25 lbs.
- Must be able to stand and walk during entire shift
- Must be able to observe and differentiate between monetary denominations
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must place a value on diversity and shows respect for others
- Must be able to pass all required tests and training requirements for the position
- Meets Denny’s uniform and grooming standards and maintains them throughout the shift
- Must be able to work in a team environment
- Must have ability to communicate effectively in English, both orally and in writing
- Must be dependable and able to learn basic tasks and follow instructions
- Must be able to work flexible schedule, including holidays, nights, and weekends
- Must have excellent guest service skills
- Guests First
- Embrace Openness
- Proud of Our Heritage
- Hungry to Win
- The Power of We
- This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.
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