Server, Elia Beach Jobs

YOUR MISSION (The ):
The Server will play an important role in delivering outstanding guest service to the guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests. In addition, if you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!
THE NITTY-GRITTY (The Essential Job Duties):
This role will work closely with Elia Beach Club Manager and Supervisor to:

• Take and deliver food and beverage orders
• Use excellent communication skills with guests, staff including verbal, written and body language
• Execute fabulous guest service
• Be a team player!
• Enthusiastically describe details of food dishes and beverages at time of delivery to guests
• Learn and retain food & beverage and menu knowledge
• Clear tables, carry plates to dishwashing area
• Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
• Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.

WHAT IT TAKES (The Qualities We Look For)

• Candidates must think on their feet and use their initiative to solve problems and deliver solutions
• Ability to anticipate needs and over deliver wherever possible
• Able to change direction and work on multiple project aspects at once
• Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
• Ability to think outside the box and approach all issues with a completely fresh approach
• Creativity and innovation are essential!
• Strong communication and presentation skills to all levels of management
• Enthusiastic, passionate, able to enthuse and motivate others
• Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments

MUST HAVE'S

• Ability to work a flexible schedule
• High school or equivalent education required.
• Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
• Current, legal, and unrestricted ability to work in The United States

WOULD BE NICE TO HAVE'S

• Comply with all safety and health department procedures, as well as, all state and federal laws
• Adhere to hotel policies including but not limited to attendance, safety, behavior
• Ability to communicate clearly in verbal and written English
• Work with others like a rock star, while constantly advocating for your guests
• Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis
• Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
• Stand for periods of 8-10 hours
• Maintain a neat, clean and well-groomed appearance per hotel standards

VALUABLE TRAITS

• Embody "great attitude."
• Unwavering integrity and endless work ethic.
• Adaptive, Flexible!
• Tenacious and self-motivated
• Results oriented
• Enjoy working with a team and alone as the situation dictates.
• Proactive
• 50% logical / 50% creative
• Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled