The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior UX Researcher, joining our Design team.

Design is at the forefront of everything we do. As a Senior UX Researcher you will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. You will also help provide actionable and meaningful data-driven insights that represent the voice of multiple users.

What this job can offer you

• Reveal what the users need by conducting research, working with cross-functional teams, and performing usability studies. You will inspire change, deliver oral and written presentations, evaluate qualitative and quantitative data, and help the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.
• Work closely with analytical teams to build an understanding of customer behavior to measure the performance of our products.
• Develop a well-crafted research plan with clear research objectives.
• Mentor other researchers and designers and offer support and guidance to improve their understanding of customer needs and various research methods.
• Synthesize and present actionable insights to a variety of stakeholders.
• Perform market and ethnographic research.
• Design, coordinate, and source participants for user research projects inside Remote.

What you bring

• Understanding of strengths and weaknesses of different research methods, including when and how to apply them as well as examples of utilization of these different methods.
• Extensive experience in designing a user experience, able to understand our business requirements and any technical limitations, as well as being responsible for conceiving and conducting user research, interviews and surveys, translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes and testing.
• Solid understanding of the design thinking process, as well as a passion and know-how for influencing design strategy.
• Ability to quickly and effectively share research results.
• Experience with the whole product lifecycle — from early stage to launch and beyond.
• Excellent survey design and analysis skills.
• Ability to perform all research-related tasks including research, planning, evaluating, and iteration.
• Passionate, positive and problem-solving attitude.
• Knowledge or experience in a relevant field that studies human behavior, such as cognitive science, behavioral economics, anthropology, sociology, or psychology.
• Be passionate about resolving user pain points through great design.

Practicals

• You'll report to: Director, Product Design
• Location: Global
• Start date: As soon as possible
• Team: Product Design

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

For U.S. applicants: Across all US locations, the base salary range for this full-time position is 122,500 USD to 162,000 USD gross per year. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

We offer a generous benefits package to all full-time employees. Currently in the U.S. this includes: 401(k) plan + employer match, flexible paid time off, paid sick leave in excess of local requirements, parental leave, FSA, HSA, health, dental and vision plans. Click here for more information on our global employee benefits.

Application process

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