Senior Quality Engineer - Customer Identity Access Management

JOB DESCRIPTION
The Senior Quality Engineer will work along side both business and technical team members to ensure the usability and functionality of products, services and systems. This role will contribute to the overall organization by working to create quality standards and testing systems to reflect efficiency, reliability and performance. Your work will contribute to the team's overall strategic plan to maintain and improve production quality and processes.
RESPONSIBILITIES

• Installs, configures and maintains testing programs
• Collaborates with internal teams (i.e. developers, product managers, administrators) to understand and solidify requirements
• Creates detailed, comprehensive and well-structured test plans and test cases
• Executes test cases and / or automation scripts. Identifies and documents defects thoroughly.
• Applies test standards and testing processes (i.e. SDLC, Agile)
• Reviews requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Estimates, prioritizes, plans and coordinates testing activities
• Analyzes quality assurance metrics and creates test summary reports
• Investigates the causes of routine defects and implements new processes and/or solutions (i.e. software upgrade)
• Creates and maintains automation scripts

QUALIFICATIONS

• Ability to work independently with minimal supervision
• 4+ w/Bachelor's degree
• Knowledge of QA principles, concepts, systems, industry practices, and standards.
• Knowledge and understanding of software development life cycle (SDLC).
• Strong analytical and problem solving skills
• Strong time management and organizational skills.
• Excellent communication skills both written and verbal.
• Experience in software quality assurance techniques.
• Experience in software test automation (functional and/or performance), with advanced scripting expertise.

Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $74,000 - $170,900
ADDITIONAL INFORMATION
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:

• 100% paid dental and vision insurance
• Employee LiveWell program, focusing on overall employee well-being
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Career growth: we love promoting from within
• Low-cost premium medical insurance options
• Fertility and diabetes benefits
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Generous 401(k) matching and flat contribution
• Culture of learning: career development and tuition reimbursement
• Generous paid time off plus 12 holidays and your birthday off!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
Delta Dental* has enacted a COVID-19 vaccination policy to protect all employees and the communities we serve due to the ongoing impacts of the COVID-19 pandemic. Accordingly, we require all employees to be fully vaccinated for COVID-19. Are you able to comply with our policy of being fully vaccinated by your start date if an offer is made or have a medical or sincerely held religious exemption for receiving a COVID-19 vaccine? Failure to comply with our policy and submit proof of compliance or receive approval for a valid medical or sincerely held religious belief exemption prior to your start date will nullify any offer of employment extended to you.

• Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York