Senior Program Manager/Delivery Partner

Capgemini’s financial services specialists provide a complete range of technology services to help our clients capture sustainable business results. Our Financial Services Strategic Business Unit (FS SBU) is a global organization that focuses on key financial services domains: banking, capital markets, insurance, cards & payments, wealth and asset management, and risk management & compliance.

Job Title:- Senior Program Manager/ Delivery Partner

Location:- NJ/ CT (Onsite/ Hybrid)

Employee Type:- Full Time with Benefits

Job Summary:

Capgemini is looking for Senior Program Manager/ Delivery Partner who will manage delivery for an with multiple service lines involving IT Application Delivery in Insurance preferably in P&C insurance industry.

Responsibilities include

• The ideal candidate will be a seasoned leader in one or combination of technologies and industry sectors described in the job description above along with the following skills
• Manage Solutions in coordination with Capgemini group Practices and COEs support Innovation initiatives assist in pre-sales response to RFPs etc Collaborate with GBLs internal practices and other Capgemini market units to orchestrate solution to client challenges and show connected face of Capgemini to client Manage Client Relationships steering committees and overall account growth
• Define and Drive strategic direction in terms of technology workforce for the account Our Ideal Candidate
• Assist the Account Executive and Delivery Executives in managing Client Relationships India Visits Client Satisfaction Action plans managing escalations
• Define transformation of a multi-disciplinary skilled team to a highly Digital skilled team
• Manage Delivery Quality with predictability and measurements
• Manage Account People process planning in terms of Engagement Energizing Enrichment
• Manage Account Numbers in terms of Revenue Margins Profitability Manage Account Operations client facing from Contracting to Invoicing and internal
• Responsible delivery oversight and direction for the entire Account Organize Status
• Reviews with Account Executive drive Portfolio Financial Operational KPIs
• Be at the core of taking decisions that build high performing teams
• Use proficiency at delivering complex projects breaking down barriers for team and both planning at a higher level and getting into the detail to make things happen when needed
• Create and implement the Account roadmap across all service lines

Required Skills:

• Must have great expertise in P&C insurance industry.
• Hands on and can do attitude whilst demonstrating highest business ethics and compliance
• Must have great expertise in Technical Skills like Salesforce/Cloud/AEP/Digital etc
• Experience on end to end Delivery Management with multiple development methodologies Waterfall Agile Scrum Kanban etc
• Ability to drive geographically distributed teams across US and India
• Leadership experience in continuous improvement initiatives and operations
• Excellent communication skills being Assertive and able to drive changes
• Ability to coach Program Project Managers is desirable
• 10 years of experience in end to end delivery program management of large programs is a must
• Thorough Knowledge of contract management financial management

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.