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Senior Product Owner - Journey Orchestration

Company

CSG
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-07-15
Posted at 11 months ago
Job Description
Hi, I'm
Cassie Alexander
, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
What you'll do
  • Coordinate demonstrations of development work
  • Capture product management and engineering team's feature and technical requirements on user stories and use cases while refining, setting milestones, gathering technical requirements, project management, and prioritizing the backlog
  • You will report to a Director of Software Development and join the Journey Orchestration team inside the Digital Engagement Solutions department building the next generation of tools to power millions of customer interactions and guided Journeys
  • Implement process improvement and product improvement stories to remove barriers, quality of work or job responsibility
You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
  • 5 years of experience as a Product Owner or Product Manager
  • Experience working on a SaaS platform
  • Proficiency in English in a business environment
  • 5 years of experience in an Agile product development environment, building scalable, complex technical applications
  • Knowledge of how to break down business problems or solutions into smaller units that can be understood and delivered by a team
  • Bachelor's degree in a related field or equivalent experience
Who will love this job
  • A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
  • A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
  • A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
  • A game changer – you dream big and push the limits of what's possible to improve for yourself and others
  • A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions
Perks & Benefits
  • And so much more!
  • Work from Home, in-office, or hybrid
  • Flexible Paid Vacation, 2 days of Volunteer Time Off per Year, and Holiday Time Off
  • Immediately vested 5.5% 401(k) match

Our Story
CSG
empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our
locations
, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world.
Learn more
#LI-Remote
#LI-CA1
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$102,533.22-$164,053.77
This role is eligible for a bonus opportunity.
Location(s):
United States Remote