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Senior Learning Content Specialist
Company | GE Healthcare |
Address | , , Oh |
Employment type | |
Salary | |
Expires | 2023-06-18 |
Posted at | 1 year ago |
Summary
Analyzing leadership learning needs for a business or function, then designing and delivering learning solutions.In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles and Responsibilities:
- Able to understand and implement cross system understanding and how interactions occur in the reporting space.
- Impacts projects, processes and procedures in own field. The role operates with some autonomy but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures.
- Consultation with businesses relating to Learning Content for best outcomes. Partner with business to develop content and collateral strategies that support the complete content lifecycle in EdCast and SumTotal.
- Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
- Understands how content structure impacts user experience and knowledge retention.
- Engages with Business stakeholders (not just learning) to align learning system and content to business outcomes (KPIs).
- A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.
- Content design capabilities utilizing current trends in software and system needs.
- Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and Company. Exchanges technical information asks questions and checks for understanding.
- Partners with businesses to determine and prioritize how to strategically use the learning tools.
- Partners with other member of GLS and Digital to ensure consistency of support, system application, and process adherence, aligns with global learning ecosystem strategy.
- Identify system and content defects and apply Lean practices.
- Resolves issues using established procedures with ability to make in perimeter decisions. Consults People Leader or more senior team members for issues outside of defined parameters. Ability to conduct complete Root Cause Analysis.
- Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy.
- Help businesses define scope and requirements within system Capabilities and technical requirements.
- Complete content analysis, inventories, and audits to ensure alignment with global content practices and standards.
- Utilize knowledge of authoring tools to partner with business for best outcomes.
- Individuals who oversee aspects of coordination, logistics and support for learning content. Responsibilities may include calendar management, budget management, POs, facility management, vendor management, etc.
- Conducts regular SWOT, and/or strategic workouts to update business roadmaps measured in both GLS and business outcome and improvement.
- Responsible for content project scopes and timelines, working closely with the team Project Manager.
- May include individuals who may act as Project Manager over aspects of Learning content.
- Update metadata and taxonomies to support content classification, findability, and search in the CCMS and delivery platforms.
- Has ability to work within timelines, budget and can have difficult conversations when in best interest of business outcomes.
Required Qualifications:
- This role requires Minimum 8+ years of experience with advanced experience in the Human Resources & Learning Operations. Knowledge level is comparable to a bachelor's degree from an accredited university or college (Or a high school diploma with relevant experience in Information Technology, Adult Learning, Learning Design, Human Resources, Business, or related field).
Desired Characteristics:
- Strong oral and written communication skills.
- Established project management skills.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-DRJ
While GE does not currently require U.S. employees to be vaccinated against COVID-19, some GE customers have vaccination mandates that may apply to certain GE employees. Please note as a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19.
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
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