Senior Inventory Acquisitions Operations Lead

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.
The GFiber Inventory Acquisition team is responsible for business-to-business partnerships with the Real Estate industry that secure the rights for GFiber to install our infrastructure and access potential customers (including multifamily/apartment/condo, multi-tenant/commercial/office, and single family/HOA/private road entities).
Role Description
As a Senior IA Operations Lead, you will leverage your experience of the MxU (Multifamily and Multi-tenant) industry and business operations to accelerate Inventory Acquisitions at GFiber.
In this role, you'll:

• Provide read-outs to senior leadership on programs and sales performance.
• Review contract proposals to ensure compliance with business processes and approval thresholds.
• Provide strategic direction in target setting and serve as the point of contact for the sales team and sales operations specialists.
• Manage the MxU lead generation and distribution strategy and processes for key regional and national accounts.
• Research and analyzing sales and consumer data and creating optimized sales processes.
• Manage payment operations for sales incentives (door fees, revenue share, etc).
• Manage 3rd party sales vendor programs: distributing leads, tracking performance, distributing payments, tracking budget.
• Manage existing sales incentive programs and scaling new programs after controlled pilots and analysis of the competitive landscape.
• Improve contracting and sales processes while developing SOPs, training materials, and best practices for sales reps and managers.
• Oversee bulk billing operations while expanding bulk sales and reporting.
• Own relationships with 3rd party suppliers and data providers.
• Effectively communicate and collaborate cross-functionally with different departments and management.
• Manage changes to compensation plans, bonuses, and other rep incentives.
• Use problem solving skills to solve complex sales and operational problems and use CRM and automation tools in daily processes.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience in business operations or sales operations with multifamily focus.
• 5 years of leadership experience delegating tasks and supporting sales teams and sales operations specialists.

It's preferred if you have:

• 8 years of experience working in a high growth environment supporting a rapidly growing MXU/MDU sales organization.
• MBA degree or equivalent practical experience.
• 6 years of leadership experience delegating tasks and supporting sales teams and sales operations specialists.
• Excellent written and oral communication and interpersonal skills.
• Experience with salesforce CRM.

The US base salary range for this full-time position is between $138,000 - $202,000 + bonus + equity + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Equal Employment Opportunity is The Law" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.