Senior Director, Distribution Center

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!'

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We Offer a Comprehensive Benefits Package That Includes

• Vacation, Personal, Sick and Holiday pay
• Career advancement
• 401k with a company match
• Flexible work environment
• 30% merchandise discount
• Competitive base salary
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• Bonus opportunity

Responsibilities

The Senior Director of Distribution, General Manager is a hands-on, inspirational leader responsible for all daily operations in a high-volume, seasonal, retail distribution environment. This is an exciting opportunity to lead a DC supporting two iconic retail brands.

• Ensure facility and associate compliance with all safety, quality, and regulatory requirements
• Develop and implement procedures for inventory management and controls
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action
• Present ideas and recommendations to senior leadership
• Champion new warehouse management system (WMS) to meet current and future operational requirements, collaborating with IT and external partners
• Demonstrate a curiosity and growth mindset; fostering an environment that supports learning, innovation, and intelligent risk-taking, while exhibiting a resilience in the face of setbacks
• Develop metrics to monitor and analyze key performance indicators
• Deliver expected and consistent business results while putting the customer first
• Evaluate and develop standard cadences to monitor and review site metrics and headcount with key leaders
• Participate in and/or lead cross-functional projects
• Identify opportunities for process improvement and implement changes to increase efficiency and reduce waste
• Proactively ensure best practices are shared across all departments and shifts in DC network
• Define and maintain standard operating procedures for all fulfillment functions
• Provide direction, guidance and coaching to the management and associate team to foster a positive, inclusive, and productive culture in a safe and clean environment
• Initiate and/or manage change through a balance of tactical and strategic planning via continuous improvements and ongoing review and analysis of future business needs
• Manage daily operations of the distribution center including picking, receiving, packing, kiting, and shipping
• Manage the financial aspects for the facility, including P&L, Capex, and budget development; ensuring staffing and operational efficiencies meet targeted goals
• Establish accountabilities and processes to ensure required levels of productivity and organizational objectives are achieved
• Support strategies and drive initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs
• Ensure space and resource efficiency in the distribution center
• Utilize data-driven analytical tools and systems to continuously monitor operations, identify inefficiencies, and develop optimization strategies
• Maintain operational integrity, open communication channels, and resolve issues effectively and promptly
• Drive the development and application of best practices
• Manage vendor SLA's and relationships
• Lead and direct the DC's leadership by setting direction and ensuring it is carried out, communicating goals, monitoring performance, and providing feedback; identifying training and development needs
• Coordinate with other departments within the organization to ensure effective communication and collaboration
• Manage a team of salaried and hourly associates, including recruiting, training, coaching, and performance management

Qualifications

• Strong planning, organizational, and time management skills with an ability to adapt to changing priorities and use good judgment in complex situations
• Bi-Lingual Spanish desired but not required
• Demonstrated ability to manage budgets and financial metrics
• 7+ years of direct management experience in a retail, automated, distribution center environment
• Experience managing complex projects
• Facilities planning experience
• Comfortable with public speaking and delivering presentations
• Strong communication and interpersonal skills
• Familiarity working with warehouse management systems (WMS) and other relevant software and technologies
• Bachelor's Degree in Business, Engineering, Supply Chain or Operations Management, or related field and/or work experience
• Six Sigma Black Belt or Green Belt desired but not required
• Preparing and executing budgets, profit and loss accountability