Secretary 1 (Office/On-Site) Jobs

Are you looking to utilize your skills and make a difference? Are you ready to take that next step in your career? If so, please read on to learn more about this exciting opportunity!

The State of Connecticut, Commission on Human Rights and Opportunities (CHRO) is seeking a motivated and experienced candidate to join our team as a Secretary 1 in the Fair Housing Unit.

What We Can Offer You:

• Generous paid time off, including 13 paid holidays per calendar year;
• A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings;
• A healthy work/life balance to all employees.
• Professional growth and development opportunities;
• Extensive pension plan and supplemental retirement offerings;
• The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;

You will discover the opportunity to:

• Showcase your talents in a meaningful role;
• Make a difference in the public sector;
• Thrive in an exciting environment;
• Work together in a collaborative team environment.

Position Highlights:

• 40 hours per week
• Located in Hartford, CT
• 8:00am – 4:30pm
• Monday – Friday
• Full Time

The Role:

This position will be providing clerical support to both the Fair Housing Unit and the Legal Unit Housing Discrimination Unit and Legal Division.

Job duties include, but are not limited to:

• Import pre-written documents into document server files, with a focus on proofreading and formatting.
• Arrange and coordinate meetings.
• Organizes and maintains files (including confidential files).
• Using computers, tablets, and other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.
• Compiles information from standard sources and prepares data reports.

About Us:

The mission of the Connecticut Commission on Human Rights and Opportunities (CHRO) is to eliminate discrimination through civil and human rights law enforcement and to establish equal opportunity and justice for all persons within the state through advocacy and education.

We hope you take this opportunity to continue your career with us and make an impact by serving your state!

These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Should you have questions pertaining to this recruitment, please contact Julie Barker, at [email protected].

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to [email protected].

This position will be responsible for the following:

• Additional duties can be found here.
• Type and mail Pre-default letters and Default requests.
• Type, mail and copy reconsideration requested letters.
• Enter new complaints into HEMS (HUD Enforcement Management System) along with uploading all documentation into the system.
• Set up and label files for new cases.
• Telephone respondents and complainants in all pre-assigned cases.
• Perform related duties as required.
• Order office supplies for the unit.
• Deliver files and memos to Legal and Public Hearing.
• Assist at Education and outreach activities by preparing flyers, brochures and other educational materials.
• Type and mail documents to Marshall for service.
• Review respondent answers for completeness.
• Prepare transmittal memos for cases going to Public Hearing or court.
• Prepare and mail fact-finding and mediation notices to the parties.
• Copy case file documents for Public Hearing Office for cases going to Public Hearing.

• Experience answering phones calls and responding to email inquiries.
• Experience with discrimination matters through education, outreach activities or advocacy.
• Experience in Microsoft Excel including, but not limited to creating spreadsheets, reports and other related records.
• Experience using a case management system.
• Experience providing customer service and/or performing language interpreting/translating assignments in Spanish.
• Experience providing customer service and information to the public including those who may be dissatisfied or frustrated, in a patient, respectful and professional manner.
• Experience drafting correspondence such as memos or legal documents.
• Experience reviewing and formatting legal documents.