Sales Operations Administrator Jobs

The Sales Operations Administrator is responsible for planning, reporting, overseeing, developing, and implementing processes, programs, and tools required to support the needs and objectives of the sales departments. At a high level, this role will assist in building operational excellence to ensure high productivity, sales enablement, and consistency across multichannel sales teams. Balancing the goals and objectives of the company and the needs of the sales teams to successfully achieve them will be a necessity.
Key Responsibilities:

• Work cross-functionally across the organization to drive sales enablement initiatives.
• Ensure sales and service process adoption and compliance and look for opportunities for improvement in the team’s processes and systems to ensure maximum sales effectiveness and efficiency.
• Lead the data management process in the CRM program including account and customer management, dashboard and reporting strategy, creation, and distribution.
• Supports enabling tools, including CRM. Works closely with sales management to optimize the effectiveness of these tools.
• Coordinate with sales and service leadership and other stakeholders to lead efficient and accurate reporting initiatives, including recommending revisions to existing reports and/or development of new tools as needed.
• Develop strategies and procedures that will help facilitate and maintain data integrity across the organization and tech stack.
• Creation and management of dashboards for sales and service team activities and performance.
• Act as the primary data administrator of customer account information in CRM and ERP systems. This includes but not limited to:
• Provide actionable insights to guide sales, service, and marketing efforts.

Required Skills:

• Highly skilled in MS Office Applications (Excel, Word, PowerPoint, Outlook).
• 2+ years of data entry or data administration experience
• Strong understanding of CRM and/or ERP tools.
• Minimum 3+ years of experience in Sales, Administrative, and/or Sales Operations roles.

Preferred Skills:

• Experience with data analytics to evaluate and make strategic business decisions.
• Experience in a B2B sales environment.
• Experience using NetSuite and Zoho or Salesforce CRM.

Qualifications:

• Can excel at managing multiple projects at once and prioritize ambiguity.
• High-energy, positive attitude.
• Strong prioritization and organization skills.
• Self-motivated, go-getter.
• Experience with coordination, collaboration, and organizing with cross-functional teams.

Comprehensive benefit package including Medical, Dental, Vision, 401(k), Paid Time-Off, flexible work schedule.
Must be authorized to work in the United States on a full-time

Job Type: Full-time