Sales Manager - Hiltons Of Branson

Job Summary

The Sales Manager is responsible for attainment of assigned goals tied to the overall performance one property. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the respective Directors of Sales/hotel leadership to achieve the revenue and market share goals for the hotels assigned. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Education & Experience

• Must have a valid driver’s license for the applicable state.
• Pay based on experience
• High School diploma or equivalent required with at least 2 years Hotel Sales experience preferred.
• Experience with professional selling skills desired: opening, probing, supporting, closing
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

Job Duties & Functions

• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Perform any other duties as requested by the General Manager or Director of Sales.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service- oriented manner.
• Effectively attain assigned sales and revenue goals, as well as solicitation call goals for the assigned hotel.
• Maintain strong visibility in local community and industry organizations, as applicable.
• Adheres to HCW Hospitality’s established regulations, company standards, sales standards and sales metrics related.
• Monitor and evaluate trends within your market segment.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.