Sales Associate - Monday-Friday

As a Sales Associate, you are a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.

Positions are part-time, approximately 10- 20 hours per week.

Job Responsibilities:

• Responsible for stock replenishment and adhering to visual brand standards.
• Based on store traffic, suggesting solutions based on customer interests and
• Needs
• Maintains knowledge of Lands’ End website navigation and leverages this
• Including sales, returns, exchanges, etc. in accordance to authorized
• Outfitting options and related items to generate multiple unit sales, providing
• Fitting room assistance, and participating in customer outreach activities
• Conversationally greeting customers, adjusting individual customer attention
• Option for customer solutions when the product is not available in the store
• Drives sales by utilizing approved consultative selling practices to identify
• Procedures
• Provides highest degree of customer service; including courteously,
• Processes customer transactions efficiently using the POS and online system,
• Customer needs and provide appropriate solutions; this can include suggesting
• Fashion trends to enhance level of customer service and generate sales
• Maintains knowledge of Lands’ End products and services, along with current
• Performs markdown and other promotional activities as needed

Qualifications:

• Ability to communicate effectively with customers and fellow employees
• Knowledge of Lands’ End merchandise is strongly preferred
• Excellent selling skills
• Previous experience in retail strongly preferred
• Ability to stand for long periods of time
• Availability and flexibility to work varied hours to support the needs of the business
• Flexible and adaptable to change
• Ability to receive feedback and take action when appropriate
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Ability to lift boxes up to 40 pounds

Experience

Required

• 2 year(s): Retail

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)