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Safety Manager Jobs

Company

City of Evanston
Address , Evanston, Il
Employment type FULL_TIME
Salary $75,404 - $113,106 a year
Expires 2023-07-14
Posted at 1 year ago
Job Description
  • Ability to establish and maintain effective working relationships with a diverse group of customers and staff throughout the Library, as well as outside the organizations.
  • Ability to read, understand and interpret manuals, policies and procedures, rules, regulations, journals, memos, letters, reports and legal documents.
  • Proactively works with Safety Monitors, the Library’s Social Worker and other staff to prevent problem situations.
  • Ability to model positive attitude, excellent interpersonal skills, cultural sensitivity, and compassion when working with customers, coworkers, and community.
  • Evaluates all aspects of Safety staff and services through a trauma-informed and equity lens that seeks to provide library services to diverse Evanston residents in a manner that is consistently equitable and inclusive.
  • Administers disciplinary action, including oral and written reprimands, in consultation with the Library Assistant Director and Executive Director.
  • Must possess a bachelor’s degree. Degree in Social Work or Public Safety related field preferred
  • Performs other duties as assigned.
  • Coordinates and supervises the work activities of the Safety Monitors at both library locations.
  • Closes and secures the Main Library. May open the Main Library. May open, close and secure the Robert Crown Branch Library.
  • Reviews on a daily or as-needed basis the performance of staff for accuracy, completeness, and in relation to customer-service standards. Monitors staff by patrolling with them.
  • Encourages teamwork and motivates employees using human relations skills.
  • Knowledge of restorative justice practices and/or other positive approaches to behavior management.
  • Coordinates scheduling of Safety Monitors.
  • Participates in the new employee recruitment and selection process.
  • Engages with patrons and staff in a positive, effective manner.
  • Must possess two (2) or more years of work experience in a supervisory capacity.
  • Maintains professional working relationships with Evanston Police personnel, Robert Crown Community Center security staff, and local organizations serving the patrons that frequent the library.
  • CPI-certified or equivalent nonviolent crisis intervention training preferred.
  • Ability to effectively deescalate a wide variety of conflicts.
  • Defuses conflicts among library visitors.
  • Ensures all security systems are working properly.
  • Contacts Police as needed, including filing complaints and making court appearances.
  • Serves on the Library’s Administrative Team.
  • Works with library staff to prevent and manage incidents occurring on library property, including preparing and reviewing written incident reports and completing necessary follow-up on incidents.
  • Ability to handle a wide variety of activities and confidential matters with discretion.
  • Plans and conducts staff training and team meetings.
  • Develops and implements preventative measures against potential risks, including regular evaluation of the library’s emergency operations procedures, daily safety measures, etc.
  • Ensures a departmental climate that offers library patrons courteous and respectful service.
  • Ability to communicate effectively, comfortably and intelligibly in person, on the phone and in writing.
  • Must be able and willing to work a flexible schedule, including evenings, weekends, and holidays.
  • Must have five (5) years related work experience, preferably working safety in a library, shelter, community center, or other organization that serves the public
  • Provides excellent customer service to all staff and visitors.
  • Ability to lead a team, triage and respond effectively to complex situations in the moment.
  • Reads professional literature and maintains working knowledge of latest trends in the field of library security.
  • May serve as senior staff member in charge of the building (Person-in-Charge).
  • Participates in safety/security related meetings as a representative of the Library.
  • Ability to multitask many variable duties, requests and responsibilities.