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Risk Operations Quality Control Lead
Company | Cash App |
Address | St Louis, MO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-02 |
Posted at | 10 months ago |
Company Description
- Collaborate with other departments to ensure that risk management practices are integrated across the organization
- Review risk management practices, identify areas for improvement, and implement changes to increase efficiency and effectiveness
- Communicate risk management policies and procedures to stakeholders, including senior management
- Build, maintain, and refresh testing programs to conduct assessments against established internal policies, procedures, and practices.
- Coordinate with internal and external parties as needed
- Develop, implement and oversee the risk quality control framework and procedures to ensure compliance with regulations and company standards
- Monitor and analyze key risk indicators to identify emerging risks and ensure timely intervention
- Manage and mentor a team of risk quality control analysts across multiple risk verticals
- Self-motivated/directed
- Proven analytical skills and strategic thinking
- Experienced working with technical and non-technical team members
- Strong analytical and problem-solving skills, with a successful track record of implementing processes that scale
- Ability to work in a collaborative, team-oriented environment
- Strong interpersonal skills with ability to communicate effectively at multiple levels of an organization (verbal and written)
- An ability to work independently to manage multiple ongoing projects and programs with high attention to detail and organizational skills
- Thrive in an ambiguous environment where you are encouraged to build processes that will enable seamless execution of change management initiatives
- Excellent communication skills (written, verbal, presentation, and interpersonal), with an ability to build partnerships and establish rapport and credibility at all levels
- 5+ years experience leading individual contributors and managing projects
- 5 + years of experience in risk management, quality control, or a related field
- Strong understanding of risk management frameworks, regulatory requirements, and industry best practices
- Certification in risk management, quality control, or a related field is a plus
- Paid Life insurance, AD&D, and disability benefits
- Paid parental and caregiving leave
- Health Savings Account and Flexible Spending Account
- Learning and Development resources
- Healthcare coverage (Medical, Vision and Dental insurance)
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Retirement Plans including company match
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Employee Stock Purchase Program
- Paid time off (including 12 paid holidays)
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
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