Retail Program Manager Jobs

A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. Cprime is headquartered in Cary, North Carolina with offices in Chicago, Philadelphia, and Leeds, UK. We are growing our global footprint in Canada, the United Kingdom, Ukraine, EMEA, India, and Australia.

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Role: Learning Program Manager, Teams

Contract: 12+ months with the possibility of extension

Location: Cupertino, CA or Remote

Schedule Notes: open to fully remote candidates, but should work PST hours

Learning Program Manager, Teams

Santa Clara Valley (Cupertino), Contractor

Summary

The Retail Engagement and Marketing team is looking for an exceptional individual to join our team. You’ll create and manage a portfolio of learning programs that inform, involve, and inspire our Retail field teams to deliver excellent experiences for our teams and customers, and results for Apple. The ideal candidate is someone who has a passion for building strategies, connecting with people, telling stories, and driving impact.

As the Program Manager for learning strategy and experiences for teams, you are responsible for bringing the best of the industry, Apple, and Retail together to drive strategies, build capabilities, and create the conditions that build knowledge, elevate skills, drive motivation, and deliver impact.

Key Qualifications

⦁ 5+ years in program management, marketing, training, education, and/or internal engagement

⦁ You enjoy a fast-paced environment that is constantly evolving, and have an ability to remain calm under pressure and tight deadlines

⦁ You are a clear thinker, a proven self-starter, and can initiate, prioritize and drive projects from concept to development, execution, and measurement

⦁ You have a proven track record of handling complex/multi-faceted global projects

⦁ You are collaborative, enjoy open dialogue with debate, and can navigate a large cross-functional organization, balancing stakeholders and priorities

⦁ Your written and verbal communication skills are exceptional

⦁ You act with integrity, are trusted and comfortable in tough situations, are and are a role model and advocate for Apple values

Description

⦁ Learning mindset. Build an always-on learning culture for Retail field teams that encourages curiosity, mastery, confidence, and growth.

⦁ Strategic thinker. Solve complex learning environment, capability, and content problems.

⦁ Use clear thinking to chase opportunities by identifying trends and creating modern strategies.

⦁ Audience-centric. Connect with field teams to see the world through their eyes and understand learner needs, identify challenges, learn from local efforts, and test solutions.

⦁ Connector. Build networks, manage stakeholders, and stitch cross-functional teams including Creative, Operations, Platforms, Store Strategy, People, Finance, Marketing, and more to define the learning program portfolio.

⦁ Storyteller. Communicate clearly, openly, and effectively, distilling complex ideas into simple and compelling narratives to engage and influence senior leaders.

⦁ Manages complexity. Lead portfolios of learning programs and individual projects end-to-end. Apply project management techniques with strong attention to detail, removing barriers, adapting to current conditions, and escalating risks.

⦁ Drives Impact. Strive for excellence, setting and managing to learner and business success metrics to ensure program initiatives meet objectives. Generate insights to make quality and timely decisions.

Education & Experience

BA/BS in Marketing, Education, Communications, Arts, Business or another related field.

Hard skills:

⦁ Program Management Experience

⦁ Change Management

⦁ Strategy Management

⦁ Project Management (Execution)

⦁ Stakeholder Management

Notes:

As required by California law under the California Equal Pay Act, Cprime provides a reasonable, good-faith range of minimum compensation for roles that may be hired in California. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of California only, the range of starting pay for this role is $88-92/hr on W2