Retail Human Resources Business Partner (Remote)

Company Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Our people are at the heart of our success. 
That’s why our continued investment in our people—including employee engagement, DE&I, and attracting, developing and retaining top talent—has never been greater. Lakeshore’s People Team is growing, and we are currently searching for a dynamic HR Business Partner to align business objectives with our employees and management in designated business units. Reporting to our Senior Director of Retail HR, you will create partnerships across the Retail field to deliver value-added service to management and employees that reflects our business objectives. If this sounds like you—and you’re an amazing person to work with—we’d love you on our team!
A day in the office looks like this:

• Participating in the evaluation and monitoring of training programs to ensure success; following up to ensure training objectives are met.
• Building and engaging in talent reviews and performance management processes to ensure internal talent is developed effectively, and that gaps are appropriately identified and addressed.
• Providing HR policy guidance and interpretation
• Providing guidance and input on business unit restructures, workforce planning, organizational design, and succession planning
• Working closely with Retail store management, Territory Managers, Senior Regional Directors, and employees to improve work relationships, build morale, and increase productivity and retention.
• Consulting with Retail management, providing HR guidance when appropriate.
• Serving as the central point of contact for all field-related HR matters in the 28+ stores in the Eastern Region, including HR operational tasks
• Partnering with Retail recruiters to support efforts to fully staff stores.
• Maintaining knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring compliance, partnering with the legal department.
• Establishing compensation strategy based on internal and external market research to incorporate into the business.
• Managing and resolving complex employee relations issues; conducting effective, thorough, and objective investigations
• Providing day-to-day performance management guidance to Retail management (e.g., coaching, counseling, career development, disciplinary actions) 
• Integrating and partnering with COEs in the Retail Field Operations, Talent Acquisition, Learning & Development, HR Operations, Legal & Compliance, and Benefits teams to implement solutions to support business scale and expansion. 
• Leveraging workforce analytics to execute HR dashboards, ad hoc reports, and employee engagement surveys to identify HR trends.

Qualifications
Got the skills and experience? Here’s what we’re looking for:

• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• Must be commutable to at least one Lakeshore store location.
• Excellent verbal, written, interpersonal, and customer service skills, as well as strong organizational skills and attention to detail.
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• 3+ years of experience in HR operations and resolving complex employee relations issues.
• Working knowledge of multiple human resources disciplines, including employee relations, diversity, performance management, talent reviews, and federal and state respective employment laws
• 2+ years of Human Resources Business Partner experience 
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Project management and change management experience
• Some travel will be required 20-25%
• Bachelor's degree preferred but not required.

Additional Information
And here’s our end of the bargain!

• Salary: $85,000-$95,000 with an annual bonus of up to 15%
• Flexible benefits—choose what you like, ignore the rest
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• On-site preschool for our employees’ children
• 401(k) retirement plan with company contribution (because you will retire someday)
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it
• Paid leave for new parents to support work/life balance and family bonding

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.
To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL11