Restaurant General Manager Jobs

Opportunity: Restaurant General Manager

Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Food and Beverage Director

Essential Job Functions

• Ensure that food quality is consistent, appealing, and prepared to guest specifications.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
• Check that all equipment is in working order.
• Participate in restaurant marketing efforts , create menu ideas, survey competition report food trends, and assist in preparation of specials.
• Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform other duties as requested by management.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Ensure that food quality is consistent, appealing, and prepared to guest specifications.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
• Document inventory forecast usage and monitor supply.

Position Requirements

• Associates degree preferred.
• 3-6 years restaurant experience required.

Work Environment and Context

• Work schedule varies and will include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.