Reservationist | Hollywood Jobs

NeueHouse is a work and social club where creatives and though-leaders gather and connect. Our community of members align in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming and gracious hospitality. NeueHouse: Home of the New.
Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
Reunion Hollywood
A culinary program that embraces Mediterranean coastal flavors with a sharp focus on fresh simplicity. Produce empowered by restraint, showcasing vibrant colors and textures, your Reunion burst's you into a summer feeling that resonates as freedom, La Dolce Vita. An air of lightness emanates from the menu, the setting, and the service attention to detail. Friends reunite and fill their table with share plates of wood roasted peppers, wild figs, naturally cured prosciutto. A beverage program that celebrates crisp, dry and fresh new and old world wines with stemware to match, complimented by a world-class curated, bespoke cocktail program celebrating a regular seasonal shift.
The Role
Our Reservationist plays a vital role within the exclusive reservations team nurturing the enviable task of being the gateway access to all Member and Guest reservations at NeueHouse Reunion Restaurant's; Hollywood and Venice Beach Los Angeles. Reporting into the Reservations Manager and NeueHouse Hollywood General Manager, the role oversees all aspects of the reservations operating systems, training and support of co-workers, updating and communication of the reservations programs, whilst always instilling service excellence. Our Reservationist represents our NeueHouse properties across Los Angeles with gracious hospitality and generosity in every interaction.
Requirements

• Excellent email and phone etiquette.
• Ability to listen, communicate, and make connections.
• Proficient typing skills.
• Passion for hospitality, food, and beverage.
• Experience working with Resy and 7Rooms reservation platforms, in highly visible entertainment entities.
• Strong organizational skills and attention to detail.
• 2+ years acting as Reservationist or similar role in luxury hospitality, food + beverage environments.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Create an excellent work environment, the ability to work alongside a diverse group of humans from various experiences, countries, and cultures together centered upon teamwork and mutual respect.
• An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining guest expectations plays in the success of building ongoing member and guest, satisfaction, retention and rapport.
• The capacity to work within an ever-changing environment, with the willingness to support in other areas as required to maintain the integrity of the NeueHouse Restaurant's and Wyman Bar operations.

The anticipated hourly rate for this position is $23.00 an hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available
COVID19: The health and well-being of our Members, guests and staff has been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all Members, Guests and Staff feel safe, comfortable, and secure, going forward on our website.
Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Benefits

• Training & Development
• Salary Range: $23.00 an hour
• Retirement Plan (401k, IRA)