Research Intern - Ux Researcher (Caregiving)

Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers. Our researchers and engineers pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.
We offer a unique vibrant environment that features cutting-edge academic research, enterprise software development, and real-world delivery, with tight feedback loops and rapid iterations among all three, much like a lean startup. We apply the design thinking process and engage with stakeholders to understand their needs, challenges, and workflows. Our team is focused on solutions targeting the advancing demand for virtual care and accelerating a long-forecasted trend for professional caregivers, caring for those choosing to age in place. Our goal is to enable new ways to broaden access to care, bridging the gap between the caregiver and the healthcare ecosystem – ultimately assisting the industry in driving better health care experiences and outcomes for people around the world.
We are looking for a research intern with expertise in clinical informatics, AI/ML UX research & design, and human-computer interaction to help us understand user needs and challenges in healthcare and professional caregiving workflows. We are looking for an intern who likes conducting foundational research and is comfortable with ideation and user-centered design. The ideal candidate will have strong analytical abilities, experience with user research and design, knowledge of elder and child caregiving.
Responsibilities
Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, interns learn, collaborate, and network for life. Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, students are paired with mentors and expected to collaborate with other interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer.
Qualifications
Required Qualifications
In addition to the qualifications below, you’ll need to submit a minimum of two reference letters for this position. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter.

• Must be currently enrolled in a PhD program in biomedical/clinical informatics, computational biology/genomics or related health behavior, human computer-interaction program.

Interns are expected to be physically located in their manager’s Microsoft worksite location for the duration of their internship.
Preferred Qualifications

• Analyze real-world data to explore opportunities for modeling and indirect supervision.
• Clinical informatics background in healthcare or medical discovery.
• Propose novel approaches for unsolved research problems.
• Experience translating user needs and developing empathy for the user through a deep understanding of user-centered design methods and applications.
• Ability to develop an original user research plan.
• Experience conducting stakeholder interviews in healthcare or public health settings.
• Excellent communication skills, cross-group, and cross-culture collaboration.
• Experience collaborating with interdisciplinary teams.
• Knowledgeable in user research methodology, qualitative and quantitative.
• Ability to create customer journey maps and apply innovative approaches to communicate user insights
• Knowledge of elderly and childcare platforms
• Conduct rapid experimentation and deep engagement for real-world delivery and impact.
• Ability to conduct independent research.
• Ability to identify stakeholder needs and pain points.

Applied Sciences IC2 - The typical base pay range for this role across the U.S. is USD $5,090 - $10,120 per month.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $6,690 - $11,030 per month.
Applied Sciences IC3 - The typical base pay range for this role across the U.S. is USD $6,290 - $12,170 per Monthly.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $8,060 - $13,240 per Monthly.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.