Market Research & Insights Sr Manager - Innovation

Job Summary and Mission
Now Brewing – Market Research & Insights senior manager! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners (employees) who share this passion and are guided by their service to others.
Do you love bringing qualitative and quantitative learnings together, to tell a compelling story? As a Starbucks Market Research & Insights senior manager, you will inspire teams and leaders to take action and make decisions by serving as the champion of our Customers and Partners (employees). In this role, you will lead a broad variety of research projects, custom designed by you, to suit the needs of the business. You will help others translate business questions into research objectives and, in turn, into studies and learning plans. You will serve as a thought leader and consultant across a wide variety of teams, spanning—among others—product, r&d and operations.
Leveraging your previous experience, we will enable you to:

• Tell compelling stories with data, making meaning for business stakeholders
• Act as an expert voice in designing custom research plans, incorporating diverse approaches
• Serve as an influencer, representing the voice of our Customers and Partners
• Innovate Starbucks research approaches to add value and incremental research capabilities to an already robust toolkit
• Collaborate with business partners and team members to translate business questions into research designs and customized reports

We’d love to hear from people with:

• Comfortable with experimental research design
• Proven ability to build strong cross-functional relationships
• Market Research & Insights experience in CPG, Retail or a Market Research vendor
• Strong knowledge and experience with both quantitative and qualitative research methods
• Familiarity with design research methods and approaches
• Compelling, persuasive oral and written communication skills
• Extensive experience leading end-to-end research, from scoping to planning, executing and reporting
• The ability to see the big picture, taking strategic approaches to research plans

The pay range for this position may be narrower than that displayed, depending on where the work is performed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].