Reproductive Health Assistant Jobs

ESSENTIAL RESPONSIBILITIES

• Verifies patient information by interviewing patient; reviewing and/or recording medical and social history; taking vital signs; confirming purpose of visit or treatment, and reviews medications and allergies. Completes records by recording patient examination, treatment, and test results.
• Back Office (FP)
• Verifies physician orders and procedure to assure accuracy.
• Practice infection control standards at all times when working with patients and equipment.
• Determine best method for drawing blood depending on the patient and collect blood samples from patients.
• Patient Care
• Operates and maintains Autoclave.
• Prepares patients for the health care visit by directing and/or accompanying them to the examination room; provides examination gowns and drapes; helps them to position themselves for the examination and/or treatment; arranges examination room instruments, supplies, and equipment.
• Performs front desk functions including answering phones and greeting and checking-in patients.
• Sterilizes instruments, gowns, surfaces and other supplies.
• Prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; and performs other procedures as requested.
• Conducts patient educational sessions including providing informed consent counseling to ensure that the patient understands and agrees to their medical care.
• Cleans, disinfects and sterilizes instruments and equipment.
• Front Desk
• Explains the procedure to patient to ensure understanding.
• Conducts daily and weekly spore testing using biological indicators.
• Ultrasound
• Performs quality ultrasound to assist the physicians in diagnosis and treatment of the patient.
• Operates all equipment in practice with competence.
• Laboratory
• Completes patient scans in a professional and efficient manner.
• Participates in quality assurance activities.
• Conducts tests according to the Clinical Laboratory Improvements Amendments (CLIA) standards and adheres to OSHA regulations when handling biological matter.
• Practice proper patient identification, label vials with patient names and dates.
• Provides clients with accurate information regarding PPGP services, including questions pertaining to contraception, options, and funding sources.
• Education
• Evaluates images in accordance with professional practice standard.
• Supports patient care delivery by assisting health care providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; and performs other procedures as requested.
• Comply with health center policy on leaving samples for transportation to laboratory.
• Financial Responsibilities: a) Collects health plan authorization, insurance cards with picture ID’s, completes appropriate forms and obtains signatures per PPGP policy; b) Verifies patient’s insurance, determines patient payment responsibility at the time of service and posts all charges and payments received at the time of service to the billing system; c) Enters data accurately for patient visits and fees in EMR/EHR to increase accuracy and efficiency of claims process; d) Maintains confidentiality, prepares deposit slips, runs end-of-day reports for delivery of daily deposit to bank as instructed by the Health Center Manager; e) Adheres to all money handling procedures, collecting co-pays and other patient payments.
• Stocks surgical supplies

• General Essential Job Functions
• Maintains technical knowledge by attending educational workshops, reviewing professional publications, and participating in relevant webinars. Understands and complies with Child and Minor Abuse identification and reporting.
• Supports and carries out PPGP’s Mission: upholding the standards of high quality sexual and reproductive healthcare; provides education that promotes informed proud and authentic sexuality; influences the culture through advocacy to ensure equality in reproductive and sexual decision making.
• Maintains confidentiality of all agency information, employee nonpublic personal information (NPI) and personal health information (PHI), as well as records directly or indirectly identifying any person currently or formerly receiving services from PPGP. Complies with regulations regarding patient rights.
• Supports patient care delivery by assisting health care providers during examinations.
• Adheres to PPGP policies regarding professionalism, minimizing patient wait time in the health center and on the phone, adhering to the system to address patient complaints, and implementing patient satisfaction surveys following each visit.

• Reporting Relationships and Principal Contacts: Reports to the Health Center Manager. Other principal contacts include Nurse Practitioners, Medical Assistants, Revenue Cycle Manager, Billing Specialists, Call Center Schedulers, and Vice President of Health Services. Work involves extensive public contact with PPGP’s patients and representatives from insurance companies.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS & ABILITIES

• Program certification i.e. Certified Medical Assistant, Medical Front Office Administration Specialist, Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) Certifications, phlebotomy technician, certified sonogram technician.
• High School diploma or equivalent required.
• 1-2 years' experience in a healthcare setting including electronic health records (EHR) experience.
• Prior working knowledge of EPIC (EHR system)
• REQUIRED
• PREFERRED
• Ability to work flexible hours, including Saturdays and evenings.

• Adhere to PPGP’s non-discrimination policies. Effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles and sexual orientations and treat individuals with respect and dignity.
• Travel throughout all parts of the facility, affiliate and community as needed.
• Possess ability to work in a fast-paced environment and maintain a professional posture.
• Individual Must:
• Possess excellent reading and comprehension skills.
• Demonstrate proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Email.
• Demonstrate self-motivation and ability to work independently within a fast-paced environment.
• As a direct service provider, must maintain good physical health verified by physician and must be free from tuberculosis.

• Teamwork: Demonstrates adherence to the “In This Together” principles when dealing with co-workers, staff and patients
• Patient Focus: Has a genuine interest in serving patients and delivering high quality care regardless of specific assignment.
• Communication: Able to communicate with a diverse group of staff from various professional backgrounds. Maintains a positive, professional attitude.
• Thoroughness: Accomplish tasks through concern for all aspects of the job with attention to detail, accuracy, and with minimal errors.
• Time Management: Complete activities and projects on or before scheduled deadlines.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Competencies

• Foster Trust by Being Responsive to the Needs of our PPGP community
• Practice Effective Communication
• Educate and Support the Development of our PPGP community
• Demonstrate and Expect Transparency and Accountability
• Display the Ability to Cultivate Belonging
• Demonstrate the Use of Inclusive Practices