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Remote Group Rooms Coordinator
Company | Mauna Lani, Auberge Resorts Collection |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-07-20 |
Posted at | 11 months ago |
Our Company
- Attend Resume Meetings.
- Ensure appropriate guest/group contact follow-up takes place in a timely and proper fashion, in accordance with the standard operating procedures.
- Send updated rooming list, Pickup, and Block info report with each change/request.
- Create IPO reservations that come via email requests and email manual confirmations.
- Assist with reservation extensions, extension requests, and additional room requests.
- Ensure all definite contract details are noted in Delphi and in Opera.
- Facilitate weekly pickup meeting with the revenue management team maximizing hotel room revenue and occupancy numbers.
- Minimum of 2 years sales and customer service experience.
- Must be a cultural ambassador and participate positively in a sales team environment.
- Display effective computer literacy and be familiar with MS Office software (Outlook, Word, Excel).
- Must be willing to work a flexible schedule, and be available to work evenings, weekends and holidays.
- Minimum of 1 year Opera PMS Experience.
- Must have a quiet, dedicated work space, free of distractions.
- Must be able to type 35 wpm.
- Google Docs, Navis Certification & Software knowledge.
- Group Rooms Coordinator experience preferred.
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