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Remote Care Optometrist- Maryland- Lenscrafters

Company

LUXOTTICA
Address , Waldorf, 20603, Md
Employment type
Salary
Expires 2023-06-18
Posted at 1 year ago
Job Description

Remote Care Optometrist- Maryland- LensCrafters

Date: Apr 18, 2023
Location:Waldorf, MD, US, 20603
Requisition ID: 803948

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.
GENERAL FUNCTION
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

MAJOR DUTIES & RESPONSIBILITIES
  • Maximizes partnerships through leadership, participation & involvement.
  • Ensures all patients receive accurate diagnosis & appropriate recommendations.
  • Establishes a positive Doctor/patient relationship.
  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
  • Takes pride in the appearance of the office.
  • Leads by example.
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
  • Encourages associate decision making at the level closest to the patient.
  • Ensures Brand is known as the leading optical provider within the community.
  • Conducts all services in accordance with protocol & accepted standards of care.
  • Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
    • Address all patients/customers visual life style needs
    • Make eyewear recommendations based on patients/customers’ needs
    • Explain each step of the eye exam; listen carefully to patients/customers
    • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
    • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
    • Conducts all services in accordance with protocol & accepted standards of care.
  • Delivers clear, motivating & constructive feedback in a timely manner to all associates.
  • Places the patient/customer 1st & delivers excellent service.
  • Provides effective training & guidance to team members making use of Company provided programs.
  • Operates as successful stakeholder to all leaders within the organization & local market.
  • Make eyewear recommendations based on patients/customers’ needs
  • Maintains safe working environment for all associates/patients.
  • Ensures executional excellence & winning results in partnership with the MOD & store team.
  • Ensures office systems are maintained.
  • Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
  • Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Address all patients/customers visual life style needs
  • Strives to exceed expectations on all KPIs.
  • Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.

BASIC QUALIFICATIONS
  • Strong communicator & listener
  • Doctor of Optometry
  • Commitment to quality patient care
  • Solid Organization skills
  • Knowledge of current Optometric theory & technology
  • Problem solving ability

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.