Regional Medical Director Nw Atlanta

Regional Medical Director

Main role is provider life cycle management with status tracking monthly

Primary Responsibilities

• Monthly meeting to review all peer reviews with Sr. DCS, VPCS, and CMO to ensure complete follow up and closure
• Regular meetings with Sr. DCS’s in region to review provider scorecard and checklist
• Backfill other RMD as needed
• Main role is provider life cycle management with status tracking monthly
• Works with Sr. DCSs on student placement and/or any issues that may arise
• Provides input to Sr. DCS with Organizing and delivering monthly New Provider Orientation (all regions)
• Medical legal
• Behavioral
• Tracks all peer reviews via dashboard
• Acquisitions/DiNovos
• Assist Sr. DCS with Organizing Provider Retention Award Delivery
• Serves on the Provider Credentialing Committee
• Distribute Welcome Letter for each new provider after hire
• Coordinate with CMO and VP of Clinical Services on provider issues
• Works with Sr. DCS with Organizing and delivering New Provider Training Courses (all regions)
• Monthly travel to one region
• Provides input CMO to compile CMO Quarterly Newsletter
• Monthly 1-on-1 with CMO to review scorecard and checklist
• Develop Provider Resignation Policy
• School Affiliation agreements
• Work with Sr. DCS’s in region
• Conducts exit interviews for all physicians in region
• Will obtain medical licenses in all regions if other states are included
• Board complaints
• Will have a two-project capacity
• Tracks physicians on regional physician completion of mid-level chart reviews as well as theirs
• Coach/assist with provider discipline
• Tracks completion of DOT, DEA, CareLearning, ACLS/BLS and Provider Work Queues
• Supervise all providers in all regions
• Backfill along, with the VP of Clinical Services, the CMO in their absence
• Special project
• Works with CMO and VP of Clinical Services on all clinical policy creation
• Track providers as they resign from the company to ensure full compliance
• Serves on the Peer Review Committee
• Assist CMO with high-level physicians’ issues
• CMO award, CRH Memory Maker Award, Provider of the Year
• Resignation/absence

Categorical Description

• To the DCS / Director of Operations.
• Information Sharing: Support the CMO in managing processes and ensuring compliance, particularly for the providers. Provide input and share with team information around existing or new policies, procedures, and equipment as needed.
• Quality Leadership Training: Whether as a part of 30, 60 or 90‐day onboarding or thereafter, ensure training is kept up to date and complete for all providers.
• Chart Review: Oversees medical leadership as they Conduct audits of charts for new physician in first 2‐4 weeks. Conduct a random sampling of all providers in your region.
• Clinic Ownership: Participate in clinic ownership in states where corporate practice of medicine is required.
• Quality Control: Ensure that all clinical concerns or issues are being followed up, in coordination with supervising physicians and DCS. Assists in any corrective action plans for a physician and support the DCS in their supervision of the mid-levels. Provide radiology oversight with the DCS on labs and controls on monthly basis.
• Supervision: Oversee all physicians and the DCSs in your region. Touch base with DCSs at least weekly. Conduct semi and/or annual reviews in coordination with the CMO. Support the Sr, DCS who will oversee provide scorecards, when implemented and rolled‐out, to ensure satisfactory service.
• Job Training: Overseeing regional providers in conjunction with DCS with PV/EMR training with newly hired providers, ranging from 2‐4 days of training and oversight.
• Patient Issues: Address patient complaints related to providers and serve a resource
• Onboarding: Responsible to ensure a smooth and thorough onboarding process for all medical doctors. This includes proper training and ability to observe in practice, support with paper worked required to start, and review of charts to ensure high clinical standards.
• Handling Patient Complaints: Support Sr. DCS and DCS as needed. Address more complex issues or oversight of physician cases that are questions about standard of care. All complaints related to Emory patients should be reviewed/addressed in conjunction with VP Clinical services and CMO.
• Interviewing: Final interview of midlevel / MD candidates, preferably in‐person at clinic or via video conference, after initial screening done by regional medical leadership.
• Administrative: Participate in team meetings and serve as general resource to region's administrative leaders, including Director of Operations and Clinical Champions. Required that all Medical Directors are DOT certified and provide support to others where possible.
• Administrative Support: Participate in a monthly meeting with the CMO, other Regional Medical Director, and DCS. May be invited to attend monthly Practice Velocity update calls. Support the Director of Operations and Clinical Champion where needed to ensure provider and clinical success in the region. This may include assisting the Director, Clinical Champion, or permanent system scheduler with monthly provider scheduling, among other things. Draft/oversee with DCS in creation of outstanding policies and procedures, with CMO giving final approval.
• Recruitment: Responsible to support recruiting process of high-quality candidates to fill provider vacancies.
• OccHealth: Partner with the VP/Director of OccHealth to meet the most promising/largest clients at site.
• Provider Management: Supervise the providers in your region, specifically providing support where needed and providing feedback on a regular basis. Help with scheduling as a last minute resort after all other resources are exhausted.