Regional Manager Jobs

*** THIS ROLE WILL SUPPORT THE CHARLOTTE, NC MARKET ***

The Zaxby’s Support Center is looking for a Regional Manager to join the above-store management team. The Regional Manager is accountable for development of leaders, profitability, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each district within their region. The Regional Manager leads and develops 4 to 7 District Managers who oversee 25+ total locations. The Regional Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.

As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings and Zalads. We’d love to have you as part of our team!

This position is field-based in the Charlotte, North Carolina area.

Benefits Include:

• Child Care Assistance Plan
• PTO and Company Holidays
• 401K participation
• 50% off meal discount at company-owned locations
• Basic Life insurance
• Medical, Dental and Vision insurance
• Education Assistance Program
• Short and Long-Term Disability insurance
• Parental Leave

ESSENTIAL JOB FUNCTIONS

Essential duties may include but are not limited to the following:

• Coaches District Managers on how to recruit the best talent that fits the Zaxby’s Culture
• Develops talent/people in each district to achieve organizational goals
• Collaborates with Zaxby’s Support Center on strategic plan and Zax LLC initiatives
• Completes quarterly job performance assessments of each District Manager in their region and provides continuous training and development of District Managers based on feedback from these assessments
• Conducts periodic store inspections (including but not limited to RER, Food Safety, and Inventory Audits) to ensure that brand standards and procedures are being always upheld
• Collaborates with District Managers in setting quarterly goals for their district that align with overall strategic plan for the Brand
• Controlling cost to maximize revenue
• Reporting on weekly, monthly, and quarterly performance of the company
• Consistently reviews regional performance to ensure quality of service to both internal and external guests aligns with brand standards and holds District Managers accountable for staffing and operations
• Work with varying departments to select, evaluate, and approve opportunities for growth in the Region
• Diagnosing problems with the running of the business and formulate effective solutions
• Cultivates an accountability culture that spearheads development and growth
• Prepare performance reports for presentation to leadership

KEY COMPETENCIES

• Proven ability to identify, recruit, and develop talent for leadership roles
• Demonstrates loyalty, integrity, dependability, empathy, and professionalism
• Proven business acumen
• Proven ability to manage multiple locations located in different geographical areas
• Demonstrated developer of people
• Ability to create and implement management development plans
• Basic math and accounting skills
• Excellent interpersonal communication, presentation, and conflict resolution skills
• Strong analytical/decision making skills
• Self-motivated leader with the ability to solve complex problems
• Strong planning and organizational skills

EDUCATION AND EXPERIENCE GUIDELINES

• Experience: 5+ years of multi-unit experience
• Other: Valid driver’s license, vehicle insurance, and reliable transportation; successful completion of background check and motor vehicle report
• Education: Bachelor’s degree in related field; or equivalent combination of education and experience

Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.