Receptionist Jobs

Lake Regional Health System is looking for an outgoing, professional receptionist to join our clinic. This is a clerical position and will serve as the focal communication source for the clinic. The ideal candidate will promote a positive image through an efficient cooperative approach to all tasks. The candidate should have a professional approach, appearance, friendly smile, and a pleasant tone of voice. She/he should be able to operate as an active part of the team and use constructive problem-solving skills

• Ensures current patient information is accurate by completion of information forms by patients, insurance cards copied, and co-pays and patient balances collected
• Answering telephones, directing calls, and taking detailed messages
• Acts as a communication link between the Provider, Nurse, and Clinic Manager
• Coordination of patient care-related concerns and focus on patient needs and expectations
• Maintaining the necessary forms and supplies required at the Reception area
• Promotes customer satisfaction through appropriate communication
• This role is responsible for greeting and directing patients, families, and visitors in a friendly, courteous, and professional manner
• Communicating patient care information to appropriate parties in a timely manner

Qualifications/Requirements

• Excellent customer service skills and being a team player is a must.
• Attention to detail and ability to multi-task.
• High School Diploma or equivalent (GED) is required.
• Annual influenza vaccine and COVID vaccine are required.

Additional certifications may be required for this position and will be coordinated by Lake Regional as a part of your ongoing training and development. Please contact your recruitment team for more details.

Opportunity Features: Lake Regional offers a competitive compensation package including a starting wage of at least $15/hour with excellent benefits such as:

• Flexible Spending Accounts
• Health, Dental, and Vision insurance
• 401K with a company match
• Paid Time Off (PTO)
• Continuing education and tuition assistance
• Employee Assistance Program (EAP)
• And so much more!
• Employer-sponsored Life and AD&D insurance
• Area discounts
• Supplemental policies to fit your individual lifestyle

If you’d like to be a part of a team setting that fosters excellence, apply now!

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