Receptionist Jobs

If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time receptionists/switchboard operators to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership. At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits

• 401K Plan
• Growth opportunities
• Paid Training
• Paid time off and vacation
• Medical and Dental
• Family owned and operated
• Long term job security

Responsibilities

• Answering inbound sales and service calls
• Operate busy switchboard & communicate efficiently with all customer & internal teams
• Greeting customers upon arrival and exit
• Maintaining a professional appearance and demeanor at all times
• Collecting payment for both service and parts customers

Qualifications

• Experience running a business switchboard, a plus
• Flexibility with regard to scheduling
• Public relations experience, a plus
• Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
• Prior experience in telemarketing and/or hospitality
• Experience using a customer relationship management (CRM) tool, a plus
• Professional business appearance and demeanor
• Ability to learn new software programs
• High school diploma or GED
• Cold call experience, a plus
• Computer proficiency, particularly in MS Office Suite (Word and Excel)
• Automotive Dealership Prior experience with an automotive dealership a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.