Receptionist Jobs

Our receptionist is responsible for making a positive first impression on walk-in visitors and callers, as well as directing visitors and routing callers to correct destinations. S/He handles inquiries and provides information about the organization. This position processes searches and opens orders upon request. Our receptionist also provides general administrative and clerical support.

• Enters data into company software for new orders as directed.
• Seeks out ways to assist other staff members as time allows.
• Monitors timeliness of title search completion.
• Performs other duties as assigned by supervisor.
• Replenishes hospitality items such as water, coffee and snacks.
• Processes incoming searches/inquiries via email.
• Coordinates meetings and organizes catering.
• Assists HELOC department as needed.
• Provides entry level administrative support including but not limited to typing, filing, copying, data entry, and coordinating calendars.
• Retrieves, sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate parties.
• Gives pulled file requests to the appropriate personnel as requested.
• Responds quickly to a multi-line telephone system; answers and routes calls.
• Maintains reception area and conference rooms; always keeps areas tidy and staged.
• Adheres to company policies and guidelines.
• Performs courier services as needed to fulfill company goals.
• Greets customers, vendors, and other visitors in a courteous, friendly, professional and timely manner.
• Orders title searches for new orders as directed.

• No prior experience required.

• A high school diploma is required.

• No certifications, licenses, or insurance are required.

• No prerequisite knowledge is required for this position.

• Telephone skills, including a pleasant phone voice and etiquette.
• Technology: uses information technology and related applications to convey and retrieve information; basic computer skills in Microsoft Office, email programs, and internet browsers; strong typing skills.
• Writing: uses standard English to clearly communicate thoughts, ideas, and information in written form.
• Business fundamentals: recognize the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers.
• Multi-lingual skills preferred.
• Customer focused: be pleasant, courteous, and professional when dealing with internal and external customers or clients.
• Team player: demonstrates the ability to work effectively with others.
• Verbal communication: maintains open lines of communication with others.
• Respectful: works effectively with those who have diverse backgrounds.
• Professional: maintains a professional demeanor at work.
• Mathematics: uses mathematics to solve problems.
• Attentive to details.
• Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks.
• Integrity: treats others with honesty, fairness and respect.
• Proficient in English.
• Adaptable: displays the capability to adapt to new, different, or changing requirements.
• Dependable and reliable: displays responsible behaviors at work.
• Initiative: demonstrates a willingness to work and seek out new work challenges.

• This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.