Receptionist Jobs

Job brief

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

What does a Receptionist do?

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Update calendars and schedule meetings
• Receive, sort and distribute daily mail/deliveries
• Arrange travel and accommodations, and prepare vouchers
• Order front office supplies and keep an inventory of stock
• Keep updated records of office expenses and costs
• Greet and welcome guests as soon as they arrive at the office
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• The answer, screen, and forward incoming phone calls
• Direct visitors to the appropriate person and office
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

• High school degree; additional certification in Office Management is a plus
• Excellent organizational skills
• Ability to be resourceful and proactive when issues arise
• Solid written and verbal communication skills
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Proficiency in Microsoft Office Suite
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude