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Company | Audi North Shore |
Address | Brown Deer, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing |
Expires | 2023-09-17 |
Posted at | 8 months ago |
We are looking for a full-time Receptionist to join our team! The Receptionist is responsible for greeting guests and answering phones to point customers in the right direction. The right candidate has superb customer service skills, is highly organized, and pays attention to detail. We're looking to fill this position as soon as possible, apply today!
Receptionist Job Duties and Responsibilities:
Receptionist Job Duties and Responsibilities:
- Perform any other special duties as requested by Dealer and other Managers.
- Make change accurately and issue receipts to customers.
- Promptly and efficiently answer phones and direct consumer to the proper department and follow up in a timely manner.
- Filing as needed (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
- Process internal orders daily.
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Must follow all company safety policies and procedures.
- Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift. Verify parts and service invoices to batch posting report must account for all invoices closed from the prior day.
- Guarantee all checks in accordance with the company policy.
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
- Ability to communicate customers' interests needs and requests to management and sales personnel.
- Regular attendance consistent with attendance policy.
- High school diploma or equivalent
- Ability to stay stationary for long periods of time
- Excellent oral communication skills.
- Professional personal appearance.
- Hours 7:30am - 4:30pm Monday thru Thursday and 7:30 am - 6:00pm Friday.
- Ability to read and comprehend instructions and information.
- Medical, dental, and vision
- Closed Sundays
- Paid training
- Paid vacation
- Competitive Pay
- 401K
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