Receptionist (996992) Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12589715

Position Title Receptionist

Position Number 996992\ Position Status Full-Time\ Regular Work Hours Mon- Fri, 8a-5p\ Location Wichita, KS - WSU Main Campus

Position Specific Responsibilities Looking to stay busy, looking to be a side character in someones quest through college life, looking for a position with lots of interactions? Perfect, then we are looking for you!

This is not your typical position, this role is the hub of our residence halls. Being this key person means you know how to manage conversations, personalized interactions & all aspects of incoming traffic where you are the go to person. You live in the moment with the ability to manage emotions all the way around which is key to making connections & assist resolving concerns/issues brought to you. Dont feel shy about making decisions, in the best interest of all involved, as long as you are geared towards solutions & professionalism. Our motto is if we can, we should & we hope for someone eager to uphold that principal everyday & in all aspects of their work. You have many resources at your disposal in this quick paced & highly customer service focused role with a team that works together like a well-oiled machine! Dont let this unique role that could take you on a journey to so much more pass you by, so apply today!

Essential Functions

Summary of Responsibilities Performs receptionist functions for assigned area.

• Takes accurate messages and ensures timely delivery.
• Greets guests and provides appropriate assistance and information.
• Performs additional clerical duties as assigned.
• Receives, screens, routes and responds to incoming telephone calls.

Requirements:\ Minimum Education High school diploma or equivalent by hire date\ Preferred Education

Minimum Experience None\ Preferred Experience

Knowledge, Skills And Abilities

• Strong written and verbal communication skills.
• Focused on customer service and end user results.
• Ability to maintain professionalism.
• Critical thinking and problem-solving skills.
• Capable of using technology and assisting others in its use and application

Licenses, Certificates and Registrations None\ Sponsorship\ User Export Compliance\ Additional Information\ Special Instructions

Department Information: Department -108036-Housing and Residence Life

Salary Information:\ Pay Information Range beginning \$30,500/yr, adjusted based on experience\ Overtime Eligibility Yes\ Eligible for Shift Differential? No\ Benefits Eligible? Yes

Requisition Details:\ Posting Date 06/20/2023\ Closing Date\ Proposed Start Date 07/24/2023

Physical Demands / Physical Requirements

• Ability to remain in a stationary position. Frequent 60-90%
• Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Frequent 60-90%
• Ability to communicate with others and accurately exchange information. Frequent 60-90%

Physical Weight Category Sedentary: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves remaining stationary most of the time.

Supplemental Questions - Required fields are indicated with an asterisk (*).

• Yes
• Can you meet all educational, experiential and knowledge, skills and ability requirements for this position?
• No
• No
• Will you now or in the future require sponsorship for employment visa status?
• Yes
• Why are you interested in this position more than other similar ones or your current role

(Open Ended Question)

• Often times, those providing customer service receive the brunt of frustration/blame from others. How do you regulate your emotions & deal with the stress of these situations, so it does not build up & lead to burnout or ruining your entire day?