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Quality Supervisor Jobs
| Company | West Pharmaceutical Services |
| Address | , , Pr |
| Employment type | |
| Salary | |
| Expires | 2023-07-02 |
| Posted at | 1 year ago |
JOB TITLE: Supervisor
APPROVAL DATE: 04-Oct-2021
ALTERNATIVE TITLE: Quality Supervisor
JOB CODE: QAQAQC04
SALARY BAND: P3/M1/S2
FLSA STATUS: Exempt
DIRECT REPORTS: 4 - 10
GEOGRAPHIC SCOPE: Local
BUDGET/REVENUE: N/A
Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.
At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.
POSITION SUMMARY: Responsible for supervising day to day activities of the Quality Auditors and/or Quality Technicians. Supervise the team to assure compliance with processes and procedures to reduce risks and improve compliance and productivity. Implement and achieve team metrics and provide directions to direct reports and manage their performance.
- Supervise the day-to-day activities of Quality personnel within the Production floor including but not limited to:
- Time Tracking/assistance Compliance
- Annual Performance Reviews
- Deviation Management
- CGMP Compliance
- Resource management (labor, materials, equipment, etc.)
- Assure that direct reports have been adequately trained for their role.
- Assist the Quality Manager in proper management of resources of the group including work assignments and completion of special projects.
- Supervise and collect time tracking and assistance to assure meet company policies.
- Assist the Manager with the development of systems for evaluation of metrics, work assignments and monitoring productivity for the group.
- Assure compliance to West quality systems:
- Handling Out Of Specification product
- Investigations
- Quality of validation processes and reports
- Changes to Quality Management System
- Deviations
- Supervise and approve investigations to support internal and external customers.
- Provide direction to his/her group and assist in providing systems and direction to control costs, reduce risks and improve productivity.
- Supervise validation of appropriate processes. Maintain awareness of current validation requirements.
- Review and approve documents such as investigations, work instructions, SOP’s, etc., as assigned.
- Assist with and participate in audits.
- Participate in cross functional teams as Quality lead to provide input and consultation for Site continuous improvement projects.
- Participate in the hiring of new employees and ensure that their qualifications and skills fit the needs of the individual roles.
- Keep current with cGMP regulations.
- Implement continuous improvement/lean activities and events for the group.
- Participate in Site meetings, Validation projects and decision-making activities as delegated Quality Manager when required.
- Performs other non-included tasks assigned by the Supervisor / Manager, according to the company/business needs, if they do not violate the safety or integrity of the employee.
REQUIRED QUALIFICATIONS:
Education:
- BS in Science, Engineering or related field.
- Experience in validation and instrument qualifications in a cGMP environment.
- Minimum of 5 years’ experience within Quality Assurance operations.
- Knowledge of and hands on experience in Plastic Molding Industry and familiarity with general Injection Molding techniques.
Language Skills:
- Fully bilingual, able to communicate in both Spanish and English languages.
- Be able to write memorandums, instructions, and technical documents in both languages.
Mathematical Skills:
- Able to calculate ratios and percentages.
- Able to perform complex mathematical calculations such as:
- Add, subtract, multiply, divide hole numbers, decimals, and fractions.
- Able to calculate ratios and percentages.
- Knowledge in Statistical Process Control techniques.
- Add, subtract, multiply, divide hole numbers, decimals, and fractions.
Computer Skills:
- Able to prepare tables in Excel, graphs, work with pivot tables and complex formulas.
- Able to work with various computer programs such as Outlook, Word, Excel, Power Point, Access.
Interpersonal Relationships:
- External: Vendors, Corporate and Client Auditors and Quality Agency Auditors.
- Internal: Supervisor, Managers, and employees
PREFERRED QUALIFICATIONS:
- Previous experience with personnel supervision preferred.
- Experience in FDA regulated work environment
- Plastic Injection Molding knowledge preferred
PHYSICAL & TRAVEL REQUIREMENTS:
- Must be able to travel 5%- 10% of time.
- No special physical requirements
The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all of the work requirements that may be inherent in the job.
West Pharmaceutical Services is an Equal Opportunity Employer
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.
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