Quality Improvement Coordinator Full Time – Quality Management Department

Under the direction of the Quality Director, implements and leads work groups in preparation and development of the Quality Assurance and Improvement Plan. Participates in the development and revision of Quality policies and procedures. Participates in the development and revision of assigned Quality Management Councils, PDSA Quality Improvement Teams, and other committees as required. Prepares and participates in the internal audit process guided by Regulatory agencies, Policies and “Best Practice” models regarding all quality issues. Involved with CMS, TJC and SDOH reporting activities. Manages data collection and analysis.

Bachelor’s degree required. A masters’ degree preferred. A minimum of 1-3 years’ experience in an acute care hospital or physician clinic setting in a Quality Department preferred. Must have quality control experience working with quality improvement tools and teams and be proficient in Microsoft Word, Excel and PowerPoint. Able to work with data sets, run reports, create dashboards and develop presentations. Familiarity with Joint Commission Standards is a plus. Must have the ability to collect, analyze, and interpret data, create presentations, graphs, dashboards, etc. and successfully support other departments in their quest to do the same. The Coordinator must have excellent organizational skills, strong communication skills, a critical thinker, and be able to provide guidance and support to a variety of performance improvement teams and projects. The Coordinator should be a results-driven individual, able to simultaneously manage multiple competing priorities while providing superior customer service.