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Quality Assurance Representative Jobs
Company | Lennar Homes |
Address | , San Ramon, 94583, Ca |
Employment type | FULL_TIME |
Salary | $34.67 an hour |
Expires | 2023-07-12 |
Posted at | 11 months ago |
Welcome Home! Build your career with Lennar:
As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values:
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
Quality Assurance Representative Summary:
- Support and build strong team relationships.
- Facilitate training within the division on an as needed basis.
- Take photographs for training and evaluation purposes of excellent examples of good work and of areas for improvement.
- Perform QC on all communities or as directed.
- Achieve substantial improvement in the customer satisfaction ratings as set forth by the division.
- Perform final inspections on all homes in each community to ensure items noted have been completed prior to closing.
- Review the NHO Report for each community daily and help achieve the division standard in construction quality.
- Evaluate and review the quality of workmanship by evaluating homes at each community on a regular basis.
- Promote goodwill between departments and division associates.
- Perform all other duties as assigned.
- Review QC Program and suggest improvements.
- Evaluate all aspects of the Zero-Defect Closing process.
- Support all associates by reviewing all aspects of the home building process for each community to help make homeownership an extraordinary TDH experience.
- Driving to various communities required
- Interact well with co-workers
- High school diploma or GED
- Strong work ethic
- Accept constructive criticism
- Team player
- Homebuilding experience not required, but preferred
- General overall departmental procedures
- Strong written and oral communication skills
- Basic computer knowledge
- Valid, unrestricted Motor Vehicle License
- Detail oriented with a high degree of construction knowledge, products, and processes
- Two (2) year of minimum experience in a customer care/service role
- Ability to review construction plans for compliance in all phases of home building process
- Comply with and implement company policies and procedures
FLSA Status: Non-Exempt
Life at Lennar!
- Home Purchase Discount for Associates
- Health Insurance - Medical, Dental & Vision
- Everyone’s Included Day
- Holidays, Sick Leave, & Personal Days
- Paid Maternity & Bonding Leave
- Vacation – up to 3 weeks of vacation per year upon hire
- This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
- Associate Assistance Plan
- 401(k) Savings Plan with company match
- New Hire Referral Bonus Program
- This position will be eligible for the described benefits listed in the above section.
- The median* base compensation for this position is estimated to be $34.67 per hour, subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations. Note: *The median amount may be greater or less than the average salary.
- This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion.
- This position will be eligible for the described benefits listed in the above section.
- This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
- This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
- This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion.
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