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Quality Assurance (Qa) Engineer

Company

iMentor
Address , New York, Ny
Employment type FULL_TIME
Salary $62,000 - $65,000 a year
Expires 2023-06-09
Posted at 1 year ago
Job Description
iMentor is seeking a Quality Assurance (QA) Engineer to ensure the integrity, sustainability and scalability of the iMentor web platform, mobile app and related systems that support one of the largest mentoring programs in any single city as well as our non-profit partners across the country, ultimately helping more students graduate from high school college-ready and succeed in college. For this role we highly prefer candidates located in the NYC metro area who are also flexibly available to work with remote teams in different time zones. Success n this position will be demonstrated by providing quality work output, screening for errors, and refining usability throughout the software development and implementation process.

The ideal candidate will have demonstrated experience in technical troubleshooting, customer-service orientation, with bonus points for experience developing and executing manual scripts such as APEX. They will be exposed to application design and cross functional team projects. An ability to think creatively about workflows and scenarios to identify defects is key. The position reports to the Director of Engineering and is a member of the Technology Solutions team located in the Chief Operating Officer (COO) vertical.

Responsibilities

  • Investigate and reconstruct user issues and document for future users
  • Create test scripts based on end user documentation
  • Use automation to find code issues in various codebases
  • Create workflows that adhere to business requirements and audit routinely
  • Create test scripts that ensure coverage of functional requirements
  • Track defects in development and issue ticketing systems
  • Develop, document, and execute test plans, use cases, scripts, and procedures
  • Identify edge cases from typical user experiences and document them
  • Report, document, track and escalate defects


Qualifications

  • Understanding of test types: functional, regression, UX, smoke test, cross-browser
  • Experience in defect reporting & communications of status/metrics
  • Experience writing test scripts for existing and new features
  • 1 year experience in software test planning and execution
  • 1 year experience testing web applications, mobile apps
  • Experience using work tracking systems: bug, user request (e.g. JIRA, Zendesk)

Having this experience is a plus

  • Understanding the software development life cycle and agile methodologies
  • Usage of Selenium or other automated testing tools
  • Knowledge of HTML, CSS, SQL, and JavaScript
  • Working with Browserstack or other device testing tools
  • Working with Salesforce integrations

Compensation and Benefits

  • $62,000 - $65,000 salary range commensurate with experience
  • 401K match up to 4%
  • 18 days paid annual vacation (increasing annually to 21, 23, 25), 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually
  • Commutable distance to NYC preferred, hybrid work location consistent with iMentor’s work location policy. Must be willing to adjust schedule to work across multiple time zones, including with offshore developers based in Eastern Europe.
  • 1 hour of wellness time off per week for wellness activities of your choosing
  • Up to 100% employer funded comprehensive medical and dental coverage
  • Pre-tax commuter benefits
  • Significant opportunities for professional development and growth including a $250 personal professional development budget in your first year, increasing to $500 in each subsequent year
  • Dependent care and health care flexible spending plans
  • 9 weeks of paid parental leave

About iMentor

iMentor believes that all students deserve an equitable chance to pursue their ambitions. Our program builds authentic mentoring relationships in order to bring greater equity to our students’ educational journeys. Through these long-term relationships, first-generation, students of color from underserved communities increase their access to the knowledge, experiences, and resources required to succeed in college or their post-secondary pathway of choice, and to pursue their career ambitions.

By partnering with public schools serving primarily first-generation college students and providing every student in the school with a mentor, iMentor supports students’ post-secondary journeys with a level of depth and personalization that cannot be matched by traditional advising models. iMentor’s students are 37% more likely to enroll in college and are graduating college at double the rates of their peers. Since inception, iMentor has created and supported 38,000 mentoring relationships.

iMentor’s Commitment to Diversity, Equity & Inclusion

We believe that people of all backgrounds deserve equal access to educational opportunities. Recognizing that our country’s history of racism and systemic oppression continues to drive educational disparities for students of color, we give special focus to addressing the economic and racial divides that impact the communities we serve. We are committed to the collective work and intentional investment necessary to consistently move in the direction of educational equity and inclusion. Learn more at www.iMentor.org.

How to Apply

Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for this position. Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible.

iMentor is an Equal Opportunity Employer