Quality Assurance Lead, Electronics Semiconductor Materials

Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
Location:
The Quality Assurance Lead is an onsite position at the Dallas facility with the ability to remotely occasionally as project permit
Your Role:
The Quality Assurance Lead will be part of the Quality Assurance group and provide day to day Quality Engineering leadership at the EMD Electronics Dallas, TX site. Our products are sold globally and include advanced chemical materials sold to the IC and Display industries. IC products are used to produce Semiconductors and include Chemical Mechanical Polishing (CMP) chemicals, post CMP clean (pCMP) formulations, Photoresist strippers, organic and inorganic specialty chemicals to improve customer's processes, solvent mixtures, and water-based products.
You will be a key quality leader for site activities including data automation, statistical analysis, problem solving, action plans, RFCs, and preventative actions to reduce/eliminate risk to customer's product performance.
Additional Responsibilities include:

• Act as the plant Voice of the Customer (VOC) to drive compliance to customer requirements and reduce or mitigate risks to customer product or processes.
• Owner of internal, registrar, and customer audit management. The QA Lead will coordinate, plan, schedule, lead, and resolve all types of Quality systems audits for the business.
• Owner of site ISO 9001:2015 Quality Management System, supporting the overall quality program for the business. Leader of Management Review activities.
• Support the scale-up and transfer from technology development to high volume manufacturing of new products at the Dallas facility
• Support customer compliance requests including surveys, inquiries, action item trackers, nonconformances, and audit responses.
• Lead and present root cause investigations for customer and internal complaints.
• Change Control Management - Support identification of change control projects, collaborate with internal teams to analyze, determine and test for risks caused by changes and implement actions to remove or mitigate these risks including implementation of electronic management of change (MOC) requests to update procedures and processes.
• Lead the Disposition Review Board (DRB) process to resolve Raw Material, Intermediate and Finished Goods batches and provide guidance for the disposition of non-conforming product
• Perform statistical analysis using Six Sigma tools such as Control charts (SPC/SQC), JMP and Tableau to uncover the root causes behind OOC, OOS or OOT process conditions.
• Support commercial teams for customer Process Change Notification (PCN) activity in Dallas.
• Perform quality investigations using model-based problem-solving (MBPS) techniques.
• Perform line walks and product audits on the manufacturing floor.
• Manage tasks as required for QMS (Quality Management System) such as Control Plan, FMEA, MOC, Document Control, etc.
• Direct Leadership of the Dallas site Quality Assurance group.
• Perform data driven predictive techniques/analysis to ensure quality before product manufacturing

Who You Are:
Minimum Qualifications:

• 7+ years manufacturing, business, and quality experience in a fast-paced time sensitive environment.
• Bachelor's degree in engineering, chemistry, or other technical disciplines required.
• Experience supervising or managing others.

Preferred Qualifications:

• Strong hands-on knowledge of statistical process control driven problem-solving methodologies, root cause analysis techniques, corrective action implementation, continual improvement activities, and quality assurance tools/techniques.
• Confidence and experience interacting with customers.
• Excellent interpersonal and communication skills.
• Experience managing an effective Quality Management System.
• American Society for Quality (ASQ) Certified Quality Engineer (CQE) or equivalent credentials are preferred.
• ISO 9001 Internal Quality Auditor Certification (or equivalent) is preferred.
• Demonstrated leadership and coaching experience with technical teams.
• Demonstrated working knowledge of ISO Quality Management Systems with experience in process and product audits.
• Chemical manufacturing and/or semiconductor experience.
• Six Sigma Green Belt or Black Belt certification is a plus.
• Excellent time management and organizational skills with the ability to handle multiple activities, projects, and priorities.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html