Qa Test Analyst Ll/Sr

Are you an ERCOT Employee? If so please log in to Workday to apply.

AT ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. It is an exciting time as ERCOT transforms to meet the needs of our partners and our state. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

ERCOT offers the flexibility to work both in and out of the office within the state of Texas, providing our employees with an enhanced work life balance.

Develops and supports system testing strategies, creates test plans, and maintains communication with management, peers, project teams and other stakeholders. Executes, facilitates and organizes testing activities in support of all testing requirements related to on-cycle, off-cycle and exception releases. This includes preparing all test data and test environment requests and actively managing those requests through completion. Selects and employs suitable processes and procedures that ensure the efficient, effective, and thorough testing of systems with input from business teams, development, and IT Support. Leads efforts with input from the business team and others to provide Project Management (PM) with estimates of testing efforts and testing resources. Creates testing timelines for projects, including milestones, and provides daily updates to the project team of progress against timeline.

Job Duties

• May respond to inquiries and/or provide assistance and/or guidance to lower level workers.
• Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Impact is generally limited to specific assignments or projects.

Additional Job Duties

Level 2

• Helps to develop software testing requirements, test cases, and test plans
• Identify and automate functional, regression, end-to-end, system, and user acceptance testing using selenium or TOSCA
• Coordinates and supports after hours tasks as required by the testing deliverable timelines
• Helps analyze offerings against functional and non-functional requirements
• Documents results from test cases and scripts
• Assists with software testing practices and procedures to drive quality and testability of products and services
• Assists with the creation of testing timelines for projects, including milestones, and provides daily updates to the project team of progress against timeline
• Maintains expertise in the application and use of systems, integration, and tools within the department’s scope of testing in order to meet and anticipate impacts to testing deliverables
• Provides input and feedback to Manager/Senior QA Test Analyst from business team and others involved in testing effort, to provide PM with estimates of testing efforts
• Works closely with the testing team to ensure that workloads are clearly defined and coordinated to meet testing deliverable timelines. Escalates concerns to PM and management if expected deadlines are at risk
• Ensures clear communication of schedules and timelines, statuses, issues, mitigations and all other information necessary for successful testing execution
• Creates testing timelines for projects, including milestones, and provides updates to the project team of progress against timeline
• Provides Project Management (PM) with estimates of testing efforts
• Ensures the appropriate documentation and adherence to ERCOT and departmental processes and procedures within the testing team
• Actively seeks guidance for prioritization and review of deliverables
• Works with Manager/Senior QATest Analyst to develop testing strategy and create a test plan based on the specifics of the testing effort
• Under direct supervision, exercises judgment in application of methods and procedures to evaluate quality products and services
• Represents the testing team at pipeline, project and other status meetings as assigned
• Develops and maintains positive working relationships with Market Participants and other departments to promote customer satisfaction
• Builds productive internal and external relationships that are essential to quality products and services
• Manage test and defects using tools like Quality Center (ALM), QTest or JIRA
• Selects and employs suitable processes and procedures that ensure the efficient, effective, and thorough testing of systems with input from business teams, development, and IT Support
• Creates clearly documented plans, designs and results under guidance of department manager or senior member of the testing team
• Analyzes and identifies system defects through integration, regression, and performance testing
• Supports the communication of the testing plan to management, peers, project team and other stakeholders
• Develops test suites to validate and report ‘performance test parameters’ to management
• Identifies, effectively communicates and documents risks and assumptions for test plans and project timelines to the management
• Partners with business and other project team members to create and execute test cases and scripts from the Functional Specification Document, Business Requirements Document, and Technical Design Document
• Learns new emerging functional and technical skills that are relevant to ERCOT
• Reports software defects in detail with required information
• Actively seeks assistance as needed but continually demonstrates learning and greater independence in work assignments

Senior - Above +

• Responsible for test coordination, planning scripting and execution for all applications that comprises an entire business application suite
• Ensures all QA standards and procedures are adhered to appropriately, provides training of such standards to distributed testing teams and maintains updates as needed
• Develops test suites to validate and report ‘performance test parameters’ to management
• Makes independent decisions except in instances of unusually complex business scenarios
• Provides planning for integration release test plan and ensures all business application owners have reviewed and signed off by deadline
• Demonstrates skills as an expert user of testing systems
• Works with QA Automation team to identify functional, regression, end-to-end, system, and user acceptance testing to automate
• Provides expert knowledge of business processes related to supported application area and is considered subject matter expert. Manages and executes automated testing as appropriate
• Works on the most complex testing issues where analysis of situations requires an in-depth evaluation of variable factors. Has the ability to resolve complex issues in creative and effective ways
• Executes and maintains automated tests for assigned application areas
• Skilled in risk analysis, trend reporting, communications and negotiations

Experience

• Sr. Level - Requires minimum 5 years job related work experience in excess of degree requirements
• Experience with performance testing and application security testing is a plus
• Level 2 - Requires minimum 3 years related work experience in excess of degree requirements

EDUCATION

• Bachelor's Degree : Computer Science, MIS or related field (Required)
• Or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

WORK LOCATION:

• This position is Remote First. The majority of job duties can be performed remotely from your Texas residence.
• Work arrangements are subject to business needs and are subject to change accordingly
• May be required to be on-site at the Taylor or Austin facilities at least once a month, or more based on the business needs and as determined by the Manager
• Employees may opt to work on-site more than required or 100% of the time

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

Are you an ERCOT Employee? If so please log in to Workday to apply.