Public Safety Radio Communications Field Service Technician

Are you an amateur radio operator? Do you enjoy outdoor recreation? Are you a volunteer EMT or firefighter? Do you have education or work experience in the electronics field with an emphasis on radio frequencies or two-way radios? If your interests include one or more of these activities, you may be a great fit for the Wisconsin State Patrol’s Bureau of Network Engineering and Data Infrastructure (BNEDI).

In addition, if you enjoy bringing out the best in others, are detail oriented, and self-initiated; if you are a natural leader, seek new challenges, and are innovative; and, if you like to plan, have a high set of standards, and are ambitious, look no further. The BNEDI team is waiting for you.

Support and maintain the law enforcement two-way radio and data communications systems for the Wisconsin State Patrol as a Public Safety Radio Communications Field Service Technician (Network Communications Systems Analyst-Advanced).

This position is headquartered at the North Central Region – Wausau Post.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefitspackage featuring:

• Substantial leave timeincluding at least 3.5 weeks of vacation to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Well WisconsinWellness Program
• Excellent and affordable health, vision, and dental benefits(health plan options start at just $35/month for single plans and $87/month for family plans after two months of employment)
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• A casual office atmosphere, flexible work schedules (typical work week is M-F, 7:30am-4:00pm)
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability.

Position Summary

Public Safety Radio Communications Field Service Technicians use Electronics, Radio Frequency, and IT knowledge and skills to support complex two-way radio and data networks. These positions also support telecommunications and public safety equipment in vehicles to maintain the communication services for public safety agencies in Wisconsin, including Wisconsin State Patrol, DMA, DNR, FBI, and Capitol Police along with many other federal, state, municipal and tribal public safety agencies.

These positions identify, diagnose, troubleshoot, and support the radio frequency, data network, and IT systems across the state for State Patrol, DNR, and Wisconsin Interoperable System for Communications (WISCOM). WISCOM is a statewide, mission-critical, public safety-grade first responder telecommunication system that includes network devices (switches, routers, etc.), telecommunications systems (microwave radios, base stations, repeaters, etc.), emergency power equipment and various other devices.

This position will maintain a segment of the statewide two-way radio and data network across the region, coordinating with other technicians to integrate their region of operation into the entire network/telecommunications system. Technicians maintain systems and integrate equipment in the region, while assisting in the maintenance and implementation of systems statewide. This position assists in coordinating maintenance schedules, monitoring inventory, and calibrating test and diagnostic instruments.

Successful applicants should have knowledge of radio frequency (RF) radio systems, electronics, and IT networking.

Successful applicants in the past have come from:

• Military with training and experience in radio frequencies and use of two-way radios
• Municipal government agencies with experience in two-way radio systems
• Commercial telecommunications industry
• Persons with education courses and degrees in Electronics and IT related field
• The commercial two-way radio industry

Salary Information

This position is in schedule-range (06-63) with an annual salary of $58,240-$70,720, plus excellent benefits. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

Successful applicants must have the ability to drive a state issued vehicle and independently respond to emergencies and routine maintenance along with supporting communications systems located in remote locations 24/7/365. This will include responding to emergencies on a 24-hour basis and working alone at night in remote locations.

Employees will be assigned a state-owned full-size sport utility vehicle or truck that may be kept at their home location (up to 45 miles from headquarters).

Please click on the link for more information: https://wsp.wi.gov/Pages/BNEDI.aspx

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

All state employees must report their COVID vaccination status, whether vaccinated or not and provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment. The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov)for the most up-to-date information. Guidance may be subject to change.

Sign-on Bonus of $2000 for eligible employees who agree to remain in the position for one year. $1000 will be paid on first paycheck and $1000 will be paid after completing probation. Eligible employees cannot be current state employees or have previous state service within the last five years in a permanent position, within executive branch, or non-UW position.

Qualifications

Candidates must identify coursework/training and experience in electronics technology in order to pass the resume screen:

• Experience installing, diagnosing, trouble shooting, or maintaining electronics equipment or communications systems
• Coursework/training in electronics technology related topics such as: system maintenance, two-way radio communications, AC or DC electronics, or experience in technical service or technical support related activities, or experience in a position in an electronics technology related field.
• Technical service encompasses: customer service, preventative maintenance, servicing of electronics or telecommunications equipment

How To Apply

Apply at the link: https://wisc.jobs/Pages/SearchResults.aspx?keywords=10363. To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions can be directed to Marley Hellenbrand at [email protected] or 608-267-3269.

Job Type: Full-time

Pay: $58,240.00 - $70,720.00 per year

Benefits:

• Vision insurance
• Dental insurance
• Retirement plan
• Health insurance
• Paid time off
• 401(k)

Schedule:

• Monday to Friday

Supplemental pay types:

• Signing bonus

Work Location: Hybrid remote in Wausau, WI 54401