Public Relations & Communications Manager

Brand & Corporate Communications, San Francisco, CA
About Us
LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.
We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position can be located in any of our Centers of Energy: San Francisco, Santa Barbara, Austin, or Boston. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do
LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data. We are already a leader in this space – and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references.
As we enter this next phase of growth, we are in search of a Corporate Communications Manager focused on ensuring that the tone of voice is consistent across our communication and marketing channels. This role is key to helping LogicMonitor accelerate growth through developing, collaborating, and creating engaging content in all forms; from the production of press releases, blog posts, podcasts, campaigns and content on social media to developing sector specific communication strategies with global sector leads. You will also have the opportunity to cultivate press relations and lead the PR strategy on behalf of LogicMonitor.
Here's a closer look at the duties in this key role:
Core Marketing Contribution

• Improve LogicMonitor’s brand awareness through award submissions, executive thought leadership, executive speaking ops, press coverage and social media.
• Support Executive Communications, ensuring that key executives are elevating their visibility with media.
• Responsible for driving metrics and measurement.
• Ideate digital video and audio product messaging for media and social channels
• Drive consistent messaging, positioning and content that positions LogicMonitor as a leader in the industry with press.

Thought Leadership Content

• Partner closely with Product Marketing and Product Management on larger thought leadership narratives
• Showcase product news, executive thought leadership and company news across a variety of mediums, print, video, and in-person events.
• Create, project manage and deliver thought leadership campaigns.
• Manage speaking and awards program with Agency.
• Maintain corporate information on LogicMonitor.com including the 'newsroom' and 'press releases' page.

Press Relations

• Create and maintain approved LogicMonitor spokesperson matrix.
• Ensure global support for NAM, EMEA and APAC regions.
• Develop and maintain PR content program strategy.
• Work closely with product and product marketing teams to amplify company-wide product launches and devise and execute ongoing campaigns.
• Work across teams (executive, product, and marketing) to identify storylines and to amplify these stories externally.
• Manage relationship with and performance of global agencies.
• Administer Media Training to internal employees.
• Proactive and consistent media outreach following PR calendar and quarterly themes (promoting product launches and integrations, marquee customer use cases, and company news).
• Submit executive thought leadership articles with on-going columns (e.g. IDG and Forbes).
• Engage in proactive media pitches that amplify awareness and result in articles with positive tonality.
• Set KPIs for PR agencies and produce monthly PR reporting.
• Create storylines, messaging documents, and talking points for product launches and company news.

Internal Corporate Communications

• Support internal communications initiatives that reinforces business strategy via executive huddles, cultural values, and roadmap updates.

What You'll Need

• Solid foundation in marketing and SaaS business principles.
• Experience in media content creation (contributed articles, blogs, press releases, analyst decks, etc.)
• Experience successfully collaborating in a multi-layered organization across functions and geographies.
• 5+ years experience in PR and/or Corporate Communications in the B2B space with B2B media relationships.
• Ability to work independently to plan and prioritize workload in line with business needs as this is an individual contributor role.

Benefits
At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!
Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Harmony Bonus, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.
We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.
For more information on our benefits and culture, visit https://www.logicmonitor.com/careers
#BI-Hybrid
Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications.
LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as a bonus, MBO, or commission compensation in addition to the base pay, an equity program, 401K matching, and other rewards.
Expected Base Salary Range
$90,300—$124,200 USD
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