Public Health Information Officer

Requirements
MOS Codes: None
Education and Experience : Bachelor's Degree or higher, in Business, Public Administration Journalism, Public Relations, Mass Communication, Public Health Education, Health Promotion or a related field and a minimum of three (3) years of mass communication, public relations, advertising, journalism, marketing or publicity experience.
Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment.
General Purpose
Under general direction, manage public information and marketing programs for the Department of Public Health and serve as media spokesperson and government liaison.
Typical Duties
Plan, direct, coordinate and evaluate comprehensive and centralized public information and marketing programs for a bilingual community. Involves: Conduct market research, statistical or other analyses to determine public relations and marketing needs. Establish objectives and procedures governing programs. Develop strategies in conjunction with management. Review performance against objectives and standards to determine program effectiveness and need for changes. Coordinate, prepare or present programs designed to promote awareness of Public Health activities, actions and accomplishments to civic groups, school districts and the general public. Direct preparation of printed literature and brochures and audiovisual aids to support programs. Prepare annual report. Issue briefs, news articles.
Act as Public Health spokesperson and coordinate media relations. Involves: Establish personal contacts with elected and appointed officials and their staffs to advise on complex, sensitive or controversial matters of public information and media relations. Attend meetings and strategy sessions to remain informed of major governmental programs and activities. Provide advice on necessity, method and timing of press releases of potential public relations problems. Assist program managers in handling interviews with the media and specific customer complaints. Prepare responses to requests for information from City Council representatives and other local, state and federal agencies and officials.
Serve as government liaison. Involves: Implement and maintain monitoring system to identify proposed legislation and developing issues which affect or could affect the Department of Public Health. Meet with local, state and federal officials from the U.S. and Mexico to disseminate or gather information regarding regional and international public health issues. May participate in forums such as the Local Emergency Planning Committee (LEPC), Metropolitan Response System (MMRS), Public Health Committee, and Animal Services Advisory Committee.
Participate in emergency preparedness training and exercise and serve as ICS PIO for public health emergency responses. Develop messages for emergency preparedness, annually review, update and revise the department's CERC plan and actively engage in risk communication planning activities, such as tabletop exercises. Provide timely risk communication statistics, analysis and feedback for programmatic reports and after-action reports.
Oversee assigned technical/administrative support personnel. Involves: Determine and change work procedures, set performance standards, plan work schedules for student interns and volunteers, organize workloads, make or approve duty assignments, issue written and oral instructions, review process and expedite workflow. Examine work for exactness, neatness, and policy and procedure conformance. Guide staff to overcome difficulties encountered, correct errors and rectify complaints.
Plan, develop, manage, implement and participate in social media in coordination with the Office of Strategic Communications. Involves: Participate in a wide variety of social media activities such as blogging, posting and interacting with the public through Facebook, Instagram, Twitter, YouTube, etc. Support City TV Programming, event coverage, Public Service Announcements (PSA), special video and printed or digital media of public announcements, promotions, activities from assigned department.
Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes.
General Information
For complete job specification, click here.
Note: This is an unclassified contract position.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete.
To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
Closing Date/Time: 5/2/2023 11:59 PM Mountain