Project Manager Jobs

Role- Project Manager

Location- Harrisburg, Pennsylvania, United States (Onsite)

Local Candidates only.

Requirement Description:

The primary stakeholders of TEMMS include the Bureau of Historic Sites and Museums (BHSM) with 13 historical sites and museums that are jointly managed with non-profit groups called Associate Groups, The State Museum of Pennsylvania (SMOP), and the Bureau of Management Services (BMS).

The Project Manager (PM) will be responsible for overseeing the Ticketing and Event Management and Membership Software (TEMMS) process management initiatives agency wide.

SCOPE OF WORK

1. Managing project stakeholders (e.g. project team, executive leadership, vendors, etc.) expectations and communications to ensure all affected parties have the information they require and have a clear understanding of the projects and expected outcomes.

2. Supervising assigned project team members to ensure the successful completion of assigned work tasks

3. Keeping all stakeholders informed on projects by creating dashboards and providing regular status reports to executive leadership. At minimum, prepares bi-weekly reports and submits to the Director of the Bureau of Management Services.

4. Creating statements of work for contracted professional services and reviewing vendor submissions to Requests for Proposal/Quotes/Information (RFx’s)

5. Serving as the primary point of contact for all project-related issues and their resolution.

6. Resolving conflicts with diplomacy and sensitivity in a timely manner.

7. Manage and track project progress against the project plan; direct risk-impact assessments and invoke change control process as required

8. Utilize Project Management tools to effectively plan, manage, execute, monitor, and report status and outcomes.

9. Be proficient using Microsoft Project, Visio and SharePoint

10. Provide any other generalized or specific observation relevant to this project.

11. Responsible for scheduling work, distinguishing between effective and ineffective procedures interpreting and implementing instructions by management, explaining or demonstrating work techniques, and sharing appropriate information as needed to ensure work is completed in a timely manner. Prepares reports and makes oral presentations as needed.

Phase 1: Documenting current process and ways to improve it via future solicitation of new TEMMS SaaS

Phase 2: Implementation of new TEMMS SaaS

Phase 3: Evaluate post implementation.

CANIDATE REQUIREMENTS

Candidates bidding for this position must:

- Have experience in project management techniques from pre to post implementation of new software.

- Develop analysis models to inform business decisions.

- Able to meet and review documents/records at PHMC locations (300 & 400 North Street, Harrisburg, PA) on a regular basis.

- Present reports of findings, conclusions and provide recommendations based on found requirements.

- Create deliverables including (but not limited to) process maps, vendor analysis, project plan, gap analysis, specific historic site needs.

- Meet with BMS staff, site administrators, and associate groups to discuss matters concerning TEMMS.

- Provide PHMC all source documents to support decisions.

- Provide a timeline of activities for reaching deliverables.

- Work under the direction of the Director of Bureau of Management Services.

- Previous experience with point of sale (POS) systems, including technologies, on-line sales, and ticketing management is preferred.

PHMC’S RESPONSIBLITIES

PHMC staff will provide the following support:

- Provide any records in its purview related to the SOW for this project.

- Provide supervision, guidance and support whenever needed.

- Fully participate in all activities to define business processes and system requirements.

- Lead the procurement activities for a new solution.

- Perform contract management functions for the selected SaaS vendor, including approving contract deliverables, invoices and conducting change management.