Project Manager Jobs

The Project Manager will be responsible for managing enterprise-level projects and initiatives within the Disney Enterprise Technology portfolio. This individual will work closely with various project owners to define the project team and assign responsibilities. The Project Manager will also be responsible for developing a consolidated view of the project, and for project deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination, and regular communication of status.

Primary responsibilities include guiding process development at a project team level and managing high-risk, high-impact, strategic projects across a multi-disciplinary, multi-function group of technologists and business professionals. This requires experience communicating across audiences, effectively defining and utilizing escalation paths, and updating technology or business leaders.

The Project Manager works in a dynamic, collaborative environment and reports to Enterprise Technology, Sr. Manager, Program Management and may support technology projects across from ETech Digital Experience Platforms, Core Systems, and Platforms, Network Infrastructure, Cloud or Operations portfolios.

JOB RESPONSIBILITIES & DUTIES

Project Management Delivery

• Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks
• Foster a team environment of self-organization, retrospect to learn and adapt with the goal of delivering the highest value to our guests and cast
• Supports governance practices and protocols to control and monitor the program/projects
• Establishes strong partnerships and engagement with project stakeholders
• Actively participates in process and practice improvements in the project management environment and serves as a catalyst for project management excellence
• Create full-scale master project schedules and communication plans consisting of multiple teams or components
• Establish project financial forecasts including resource plans and other expense plans
• Provides oversight to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value
• Accountable for driving execution and delivery of projects or support programs from start to finish
• Demonstrates a clear understanding of the project/program’s vision, objectives, scale and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements
• Identifies gaps in the project team’s accountability and ownership of deliverables
• Establishes strong partnerships and engagement with project stakeholders

Vendor and International Team Management

• Escalates to remediate risks/blockers impeding vendor’s forward progression, as necessary
• Support and align with 3rd party vendors and international team’s PM to ensure deliverables are complete in a timely manner
• Evaluates and harmonize vendor’s timelines/schedules and cross-project dependencies to ensure alignment with overall project/program objectives
• Demonstrate flexibility to align with international time zones as necessary

Financial Management

• Analyzes, measures and recognizes the financial impact of various project actions, participate in analyzing and using financial data to identify key project issues, and maintains budget tracking and monitors budget expenditures
• Responsible for finance/budget responsibilities for projects and budgets (<$1M).

Status Reporting

• Maintains data visualization elements to provide a graphic demonstration of project analytics and metrics
• Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests
• Identifies and facilitates resolution of issues and risks on projects to meet commitments

Communication

• Demonstrates effective communication skills to facilitate project-related conversations with technology senior leaders/managers/directors and service owners alike, and driving tasks and project dependencies to completion across multiple supporting teams
• Distributes timely and effective project meeting updates and call to action updates across project teams
• Facilitates project team meetings effectively, ensuring the desired outcomes are achieved
• Leads with a win/win attitude with competing priorities and adapts to diverse personalities. Operates as an independent and dynamic project leader. Demonstrates influencing without direct authority
• Escalates the need for guidance and support to direct manager effectively

Project Management Lifecycle Disciplines

• Exposure to integrated systems lifecycle development utilizing different – and sometimes – multiple development models (e.g., agile, waterfall, hybrid, etc.)
• Ensures project document repositories are maintained and updated
• Exposure to product and software development lifecycle processes, procedures, and tools and/or thorough understanding of network infrastructure deployment.
• Supports projects in the enterprise software space (SaaS, PaaS, and On-Prem) with integrations across diverse environments.
• Exposure to technical project delivery with a focus on Agile delivery and Agile delivery tools such as Jira, Rally, VersionOne, etc.
• Exposure to using modern work management and collaboration tools (Smartsheet, JIRA, MS Project on the Web, Confluence, SharePoint/Teams, Slack)

Technical Depth

• Technical services working knowledge in one or more domains including workplaces services platforms and services, on-prem and SaaS/PaaS content and collaboration tools, websites & portals, application delivery, email/messaging platforms, video and voice solutions deployed at scale, workplace devices, support, and authentication; Network and Infrastructure working knowledge: Datacenter migration, wireless refresh, network segmentation, Cloud migration.

Guidance in Program Management Discipline

• Participates in program management/peer mentorship
• Participates in guiding the team to think Lean and be Agile

Work Experience

• Proven experience with at least 1 year of experience in leading technology, multidisciplinary efforts across a large-scale matrix organization
• 2+ years of applicable project management experience in a technology environment, preferably for a large company.

Skills / Specialized Knowledge/ Competencies

• Proven ability to deliver projects on time and on budget while communicating with teams and leadership
• Demonstrated critical thinking, and planning skills
• Communicates a clear understanding of Agile ceremonies, e.g. product backlog refinement, preplanning, planning, daily standups, sprint reviews, and retrospectives.
• Strong interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment
• Ability to communicate effectively to technology and business leaders
• End-user experience in the use of modern program and project management tools, such as ServiceNow, PPM, Clarity, Smartsheet, MS Project Online, etc.
• Able to lead project meetings and workshops driving commitments, accountability, and deliverables
• Demonstrated inclusive leadership that embraces diversity
• Exposure to modern software development and infrastructure tools, processes, and practices, including Jira/Confluence, Agile Development, Cloud, DevOps, Data Management, and SaaS/PaaS.
• Demonstrated experience developing and managing software development project plans
• Exposure to software development lifecycle methodologies (focused on Agile, Lean)
• Ability to inspire, motivate and lead a team to produce quality work
• Exposure to a wide range of productivity tools, including collaboration software (e.g., Slack, MS Teams), and standard MS Office tools (e.g., Outlook Online, OneDrive).
• Demonstrated analytical and problem-solving skills to achieve business results
• Excellent organizational, communication, and time management skills
• Experience in leading technology projects or multi-threaded efforts

Required Education

BS in Computer Science, Engineering or related discipline (STEM degree)

Licenses / Training (e.g. professional certifications)

PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred

Preferred Qualifications

• 1+ year’s experience serving in a Scrum Master role for a software or product development team that was diligently applying Scrum principles and practices.
• Prior Disney experience is preferred.

DISNEYTECH

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