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Company | iCallidus, Inc |
Address | Columbia, MD, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-14 |
Posted at | 9 months ago |
iCallidus is hiring a Program Manager to join our team. The Program Manager is responsible for performing day-to-day management of overall contract support operations, frequent client interface, organizing, directing, coordinating, planning, and production of all contract support activities, and report performance and deliverables to management.
- Communicating actions clearly and concisely and proactively seek feedback throughout the lifecycle of these tasks
- Providing corrective action plans, proposal submittals, timely identification of issues, and effective management of Subcontractors
- Seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel
- Direct, execute, and control all elements of the task; and ensure that all necessary management, business, contracts, engineering, implementation, and maintenance resources are available and sufficient, both in numbers and qualifications, to successfully perform all the tasks required by the contract
- Managing the timeliness, completeness, and quality of problem identification
- Proven leadership skills
- Cost and risk management skills
- Strong customer service and interpersonal skills for dealing with different types of customers and clients. Exceptional analytical skills for analyzing client data
- Ability to delegate effectively
- Strong understanding of roles and responsibilities in performing federal contracts
- Excellent communication, interpersonal and negotiation skills
- Must have Problem-solving skills to help resolve customer complaints or needs
- Time management and multitasking skills to handle multiple tasks and clients at once
- Ability to make important decisions under pressure
- Must be have excellent verbal and written communications skills to communicate ideas to clients
- Strong organizational skills and attention to detail
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