Program Manager Jobs

Provide high-quality pair support to ~100 mentee-mentor pairs

• Lead targeted case management support for pairs to ensure they meet programmatic outcomes and participation requirements
• Utilize iMentor’s online platform to document pair support notes and troubleshoot struggling pairs with supervisor
• Provide cohort-level and individualized coaching for mentors to better support and build relationships with their mentees
• Match mentors and mentees at the beginning of each program cycle
• Use data to determine which pairs may need additional support or program interventions
• Create and coordinate in-person meeting opportunities for pairs to increase program participation

Ensure high-quality curricular engagement

• Ensure mentees and mentors exchange deep and meaningful correspondence on a weekly basis via iMentor’s technology platform
• Lead multiple classroom sessions per week for mentees at partner school locations
• Promote and facilitate mentor-training
• Work with manager and Associate Director of High School Partnerships to develop deep partnerships with school staff and administrators to support programmatic/curricular outcomes
• Plan and manage monthly events at school site

Provide robust and targeted post-secondary support

• Use class sessions and events to build college and career aspiration and help them navigate the post-secondary preparation process
• Document all support provided and maintain high quality, timely notes on progress of all pairs
• Work closely with partner school and internal teams to align on post-secondary goals and support strategies for students and mentors
• Providing cohort-level and individual support to mentors so that pairs identify and realize post-secondary goals

Other Responsibilities

• Attend weekly Grade Team Meeting and monthly program team and regional team meetings (in person/each week)
• Track weekly class attendance and monthly event attendance
• Comply with all iMentor safety policies (consent forms, safety escalation protocol, logging safety notes/incidents, monitoring pair communication)
• Attend ongoing Program Manager trainings
• Other role aligned duties as assigned by supervising manager
• Communicate weekly with mentors via email

ROLE LOGISTICS & REQUIREMENTS

• Able to travel throughout the region to staff events and trainings on some weeknights; transportation not provided
• Willing and able to work 3-5 evenings per month
• This is a school-based role, with 3-4 days per week in schools, 3-4 days per month in office
• This position begins on August 1st, 2023

QUALIFICATIONS

• IMentor is committed to ensuring healthy and safe environments for our staff, mentors, and the students we serve. In order to fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or region) are required to be fully vaccinated priority to their start date.
• Bachelor’s degree required
• Ability to look at data, understand its implications, and identify next steps
• Ability to work independently and to collaborate in a team environment
• Demonstrated alignment with iMentor's mission, values, and commitment to diversity, equity, and inclusion.
• Excellent written and verbal communication skills, including the ability to have tough conversations
• College access programming or volunteer management a plus
• Views differences between individuals (race, gender, age, cultural heritage, physical ability, education, beliefs, and lifestyle) as an asset and demonstrates an appreciation of the diversity across the iMentor community.
• Experience and comfort with facilitation of classroom sessions and events
• Experience and comfort working with high school students, school staff, and adult volunteers
• A deep belief in the power of mentoring to help students achieve their highest aspirations
• Strong organization and time-management skills
• Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks.
• Two (2) + years of professional experience in youth development, education and/or volunteer engagement
• Knowledge of regional community, school culture and state college landscape a plus

COMPENSATION & BENEFITS

• Pre-tax commuter benefits
• Dependent care and health care flexible spending plans
• 1 hour of wellness time off per week for wellness activities of your choosing
• PTO: Summer Vacation Benefit (multiple weeks of program shutdown during which Program Managers do not report to work), Spring Break week off, 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually,
• Program Managers receive a company-sponsored iPhone & service plan as part of their core set-up
• TriNet marketplace where employees can access discounts on various goods and services
• Up to 100% employer funded comprehensive medical and dental coverage
• $60,000 annual salary
• 401K match up to 4%